HomeMy WebLinkAboutOpening of Proposals - Waste Management & Recycling Services for VPA - Waste ManagementPUBLIC SECTOR SOLUTIONS
Venues, Parks, and Arts
Waste Management &t Recycling
Services
City of South Bend; Board of Public Works
November 22, 2016
Tammy McKamey, Outside Sates Representative
TMcKamey@wm.com 1 574 299 4595 / (C) 574-206-5486
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WASTE MANAGEMENT
Venues, Parks, and Arts Waste Management It Recycling Services
City of South Bend, Indiana, Board of Public Works
November 22, 2016
Table of Contents
Tableof Contents.......................................................................................................... i
A. Scope of Work.........................................................................................................1
Waste Management History ..............................................................................................1
Equipment..................................................................................................................2
B. Experience..............................................................................................................3
C. References....................................................:........................................................................................................... 3
D. Capability/Skill........................................................................................................4
WasteService..............................................................................................................4
RecyclingService..........................................................................................................4
Safety........................................................................................................................
6
Waste Management's Waste Watch....................................................................................6
CustomerService..........................................................................................................7
E. Cost8
F. Recycling Recapture Rate......................................................................................... 10
Non-Collusion/Non-Debarment Affidavit.......................................................................... 11
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WYSTE MANA6FMENT I
Venues, Parks, and Arts Waste Management 8 Recycling Services
City of South Bend, Indiana, Board of Public Works November 22, 2016
A. Scope of Work
1. Morris Performing Arts Center - 211 N. Michigan St. South Bend, IN
• One (1) 8yd FEL Trash (MSW) ( Current Schedule: Weekly - Mon., Weds., Sat.)
• One (1) 8yd FEL Single Stream Recycle (Current Schedule: Weekly - Mon., Weds, Sat.)
2. Martin Luther King Jr. Recreation Center -1522 W. Linden Ave. South Bend, IN
• One (1) 6yd FEL Trash (Current Schedule: Every 2 Weeks, EOW)
3. Charles Black Sr. Recreation Center- LaSalle Park -3419 W. Washington, South Bend, IN
• One (1) 6yd FEL Trash (Current Schedule: Every 2 Weeks, EOW)
4. Century Center - 120 S. Saint Joseph St. South Bend, IN
• One (1) Roll -Off 30yd Compactor (Customer Owned) On -Call Service
• Two (2) 8yd Single Stream Recycling Only (Current Schedule: Weekly -Monday)
• One (1) Temp. 20yd or 30yd Rolt Off On -Call Service for Special Events
On behalf of Waste Management of Indiana, L.L.C., we are pleased to present to you a comprehensive
solution for Waste Management and Recycling Services for Venues, Parks, and Arts for the City of South
Bend. We are confident that you will find a complete and detailed response to the RFP and that you
will recognize our unique qualifications to provide the services requested.
Waste Management will furnish all labor, supervision, tools, materials and equipment necessary to
fully service the waste and recycling containers listed in accordance with all terms, conditions,
provisions and schedules of this specification and to keep them in first class operating condition.
Waste Management History
Waste Management is the largest publicly owned company providing integrated environmental services
in North America and the industry leader in providing comprehensive waste management services.
Waste Management services 21 million in commercial, industrial, municipal, and residential customers
throughout the United States and Canada.
Waste Management is headquartered in Houston, Texas, employs 40,600 people, and operates an
extensive network that includes:
244 Active solid waste landfill disposal sites
5 Hazardous waste landfill sites
390 Collection operations
• 136 Beneficial -use landfill gas projects
• 104 Material recovery facilities, including 46 single stream recycling facilities
• 297 Transfer stations
• 36 Organics processing facilities
These resources allow Waste Management to offer a wide range of environmental services to almost 21
million customers nationwide.
Waste Management's resources and organizational structure make it possible to respond quickly and
tailor our services to meet South Bend's needs. Waste Management makes a total commitment to
environmental compliance, assuring our customers that their wastes will be managed safely, in
compliance with taws and regulations, and, most importantly, in a manner protective of the public's
health and natural resources.
Our involvement in the communities we service surpasses that of ordinary solid waste collection
contractors. Waste Management is committed to improving the quality of life in the communities we
serve through consistency, convenience, and professionalism.
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WgSTE Mgrygp9MiNT 1
Venues, Parks, and Arts Waste Management a Recycling Services
City of South Bend, Indiana, Board of Pubtic Works
November 22, 2016
A Local Provider for More Than 30 Years
Waste Management of Indiana, L.L.0 is a wholly owned subsidiary of Waste Management Holdings, Inc.,
a Delaware corporation, which in turn is wholly owned by Waste Management, Inc., a Delaware
corporation. Waste Management, Inc. is a publicly traded company. Waste Management Holdings, Inc.,
a direct subsidiary of Waste Management, Inc., owns 100 percent of the stock of Waste Management of
Indiana, L.L.C.
Waste Management will service South Bend's Venues, Park, and Arts facilities from its South Bend,
Indiana, Hauling District.
Equipment - Waste Management South Bend Fleet Inventory
With more than 32,000 collection and support vehicles on the road throughout North America, our
trucks are a familiar sight. As they make their rounds, our trucks use fuel and generate greenhouse
gases and other emissions. We're committed to reducing the environmental impacts of these vehicles.
Waste Management's headquarters are in Houston, Texas, while the local office that will service the
City of South Bend will be located at 20645 W. Ireland Rd. South Bend, IN 46619.
Waste Management's fleet vehicles are painted in a uniform color and are easily identifiable with the
company's branding. Vehicles are marked with unique unit identification numbers on each side and the
rear of each vehicle with lettering. Waste Management maintains detailed records of each collection
vehicle. All vehicles are meticulously maintained to ensure a clean and orderly appearance, as well as
good working condition. Waste Management's fleet vehicles feature the following onboard technology:
• GPS real-time technology
• Digital camera technology, including back-up camera/monitor
• 2-way communication
Back -Up Equipment
Waste Management will provide back-up equipment in the event of equipment failure or mechanical
problems, at no cost to the City. Waste Management utilizes an extensive preventive maintenance
program for its equipment in an effort to minimize service disruption wherever possible.
Uniforms
All employees performing service for South Bend will wear uniforms like those shown in the photo.
They will have ID badges and be immediately identifiable as Waste Management personnel.
Employees and subcontractor employees wear a company -issued
uniform that includes a shirt, jacket, pants, proper footwear,
and safety vest; a complete uniform and safety vest will be
worn at all times during performance of work. The uniform shirt
and jacket will clearly display the company name, making each
employee readily identifiable. All employees are required to
employ personal protection equipment, including 6-inch lace up
steel toe boots, safety vest, and eye protection and gloves,
without exception.
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venues, Parks, and Arts Waste Management a Recycling Services
City of South Bend, Indiana, Board of Public Works November 22, 2016
B. Experience
As the leading environmental solutions provider in North America, Waste Management partners with
cities to minimize waste and lower costs while creating environments that foster sustainability and
safeguard the health and safety of residents. We currently provide similar services to 7000 commercial
and multifamily customers and more than 75,000 residential customers in Indiana alone.
C. REFERENCES
• Notre Dame University - Martin Ogren„ ND Associate Director -115 Maintenance Center
Notre Dame, IN 46556 574-631-6467; Customer Since 1975
• South Bend Community Schools - Steve Miskin, Director of Facilities- 215 S. St. Joseph St.
South Bend, IN 46601; 574-283-8085 ; Customer Since 2003
• NASBE -Josh Edwards, Plant Manager- 3201 W. Calvert St. South Bend, IN 46613; 574-309-7617
Customer Since 2014
• Doubletree Hotel, Downtown South Bend - Jeff Cole, Facilities Mgr. - 123 St. Joseph St. South
Bend, IN; Customer Since 2011
• South Bend Chocolate Company - Kristina Tressler - 3300 Sample St. South Bend, IN
812-821-4306; Customer Since 1995
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Venues, Parks, and Arts Waste Management a Recycling Services
City of South Bend, Indiana, Board of Public Works November 22, 2016
D. Capability/Skill
Waste Service
As North America's leading provider of comprehensive waste management services, we partner with
cities to minimize waste and lower costs while creating environments that foster sustainability and
safeguard the health and safety of residents. Waste Management can customize collection programs for
South Bend with a range of container types and sizes. And, you can count on our well -trained drivers
for reliable, on -time collections.
Right -Sizing Service
"Right -sizing" means understanding the needs facilities and selecting the correct container size and
frequency of service. The process also includes evaluating seasonal and cyclical factors that may affect
waste volumes. Many customers learn through the right -sizing process that their previous waste service
provider was either over- or under -servicing many of their locations. Over -servicing results in
unnecessary expenses, while under -servicing results in costly extra -pickup charges or overfilled and
unsightly containers. Waste Management's right -sizing efforts are designed to provide South Bend with
the precise level of service they need at any particular time.
Recycling Service
Waste Management can customize a recycling program for you that maximizes collection and recycling
of paper products, plastic, bottles, glass, metals and other acceptable items. As one of North
America's largest recyclers, Waste Management uses the latest sorting technologies, and we can
optimize your budget and create a positive impact in South Bend.
Single Stream Recycling
It is technology that allows all recyclables to be placed into a single container for collection and
processing, and is then sold as raw material used to create commodities like newsprint paper, office
paper, cardboard, plastic for bottles, and steel and aluminum for cans. With single stream recycling,
there is no sorting into separate bins and no use of multiple collection vehicles — in other words, one
container, and one truck to pick it up! This results in:
Less confusion over what goes in which bin, making recycling convenient
Increased recycling rates and yields compared to dual- or multi -stream programs
Fewer trucks visiting the campus site, resulting in
the reduction of greenhouse gases Cost for
services
decreases
As diversion/
recycling
increases
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WASTE MANAGEMENT
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Venues, Parks, and Arts Waste Management a Recycling Services
City of South Bend, Indiana, Board of Public Works
November 22, 2016
Recyclables Specifications
The following are materials that Waste Management of Indiana, L.L.C. will accept in the recycling
program. These Recyclables must be loose, not bagged:
Aluminum food and beverage containers - empty Glass food and beverage containers - brown, clear,
or Breen - empty
Ferrous (Iron) cans - empty NET plastic containers with the symbol #1 - with
screw tons only - emote
HDPE natural rigid plastic containers with the
symbol #2 (milk and water bottles) - empty
plastic tubs or
i, #6, #7 - emli
HOPt pigmented rigid plastic containers with the
symbol #2 (detergent, shampoo bottles, etc.) -
#3, Newsprint
ies, glossy inserts and
boxes; detergent, gift
paper
wax
Mail
Any material not a listed Recyclable is a Non -Recyclable.
Non -Recyclable Materials include but are not limited to:
Bagged materials (even if containing Recyclables) Microwave trays
Mirrors Window or auto glass
Light Bulbs Ceramics
Porcelain Plastics unnumbered
Plastic bags Coat hangers
Expanded polystyrene or polystyrene foam (e.g., e. Films
foam packing peanuts) (e.g., plastic grocery bags)
Glass cookware/bake-ware
Flexible packaging and multi -laminated materials;
foam products
Excluded Materials
Any recyclable materials, or pieces of recyclable
materials, less than 2" in size in any dimension
Household items such as cooking pots, toasters,
etc.
Wet fiber
Fiber containing, or that has been in contact
with, food debris or other contaminating
material
Materials: (a) that contain chemical or other
properties deleterious, or capable of causing
material damage, to any part of Company's
property, its personnel or the public; and/or
(b) that may materially impair the strength or
the durability of the Company's structures or
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.STE MANASEMSNT
Venues, Parks, and Arts Waste Management It Recycling Services
City of South Bend, Indiana, Board of Pubtic Works
November 22, 2016
Safety
At Waste Management, safety is far more than just a program or strategy. It is a core value, a
cornerstone of operational excellence. It is a philosophy that is embedded in the way we work, the
decisions we make, and the actions we take. With 40,000 employees and about 32,000 trucks on the
road every day, we fully recognize the responsibility to hold ourselves to the highest standards for the
protection of our customers, our employees, and the communities we serve. Our goal is to attain
world -class safety and, more importantly, to be the safest company in our industry.
According to Waste Management's safety vision statement, safety is equal to all other key components
of successful performance. Each employee is responsible for safe behavior. Each employee is personally
accountable for:
• Promoting a safe environment
• Maintaining a zero tolerance for unsafe actions and decisions
• Directly participating in all aspects of safety programs
Since the launch of the Mission to Zero (M2Z) program — an initiative that promotes zero tolerance for
unsafe behaviors and actions — Waste Management has made dramatic improvements in key areas,
including those monitored by the Occupational Safety and Health Administration (OSHA).
Waste Management is continuing to drive and lead the environmental services industry with strong
safety statistics. Waste Management has standardized industry safety measurements and requirements
across our more than 1,100 sites to ensure that we protect our customers, our employees, and the
public.
The cornerstone of M2Z is a comprehensive training program that provides classroom and on-the-job
instruction in safety fundamentals for supervisors, drivers, and helpers. M2Z seeks to enhance
understanding, change behaviors, and develop company leaders who can make a difference and train
and lead others.
Additionally, the company makes extensive use of route observations to confirm that drivers are
following all applicable laws and procedures. This observation process is used by managers to evaluate
the work practices used by drivers and helpers on the job. This process is critical to the company's
ability to correct unsafe behavior and recognize outstanding safety performance. Observations increase
safety awareness and hold everyone accountable for safe behavior across the company.
Mission to Zero is the roadmap of who we are and how we will operate as we work to achieve world -
class safety. Through the new processes and procedures it brings, health and safety goals are
transformed into measurable results that have a positive impact on the lives of thousands of people.
Waste Management's Waste Watch
Waste Management's Waste Watch is a neighborhood watch program that helps protect the safety of
South Bend and the community. Because Waste Management's
crews maintain regular routes on your streets and collect trash
often behind buildings, we have the opportunity to notice
anything that might be out of the ordinary. The alert eyes of our
trained drivers can help mitigate an accident by calling local
authorities before a small situation becomes a big issue. It is our
goal to keep the environments we work in as safe and strong as
possible.
Our drivers have the necessary tools to quickly communicate with the Waste Management dispatcher,
allowing suspicious or unusual activities to be reported immediately. Our partnership with your local
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venues, Parks, and Arts Waste Management It Recycling Services
City of South Bend, Indiana, Board of Public Works November 22, 2016
police and emergency services agencies means that our drivers have received the necessary training on
what to look for, how to react, and how to report any incidents. This makes our drivers extremely well
positioned and equipped to serve as extra eyes and ears for local emergency response organizations.
There is no charge for this value- added service.
Since its debut, Waste Watch has received national acclaim for its support of law enforcement,
emergency services, Highway Watch, Neighborhood Watch and similar programs. It has also earned
recognition from municipalities and organizations.
Customer Service
Waste Management will take all the necessary steps to provide a satisfactory response to all questions
or complaints. We will:
• Maintain a local office at the South Bend Hauling District at 20645 W. Ireland Rd. South Bend,
IN and may contact our staff @ 866-797-9018 where our staff will be available to receive and
respond to questions or complaints. The office hours will be from 8 AM to 6 PM on regular
collection days.
Equip each collection vehicle with communications technology to be able to respond to a
missed collection or complaint on the collection day. All our collection trucks have radios,
which ensure constant communication between drivers and customer service and
operations/dispatch personnel. This expedites all customer service requests and allows
customer service representatives to contact the driver during the time of the call, obtain the
information needed and provide an answer to the customer before they hang up the phone.
• Respond promptly and courteously to all complaints. In the case of alleged missed collections,
Waste Management will investigate and, if the allegations are verified, will arrange for a pick-
up of the missed collection within 24 hours.
7THINK GREEN:
WASTE MANApIMENT
Venues, Parks, and Arts Waste Management & Recycling Services
City of South Bend, Indiana, Board of Public Works
November 22, 2016
E. Cost
Morris Performing Arts Center - 211 N. Michigan St. South Bend, IN
Martin Luther King Jr Rec. Center -1522 W. Linden Ave South Bend, IN
t ■. $ THINK GREEN:
WASTE MANAOEMEM
Venues, Parks, and Arts Waste Management & Recycling Services
City of South Bend, Indiana, Board of Public Works
November 22, 2016
Charles Black Sr. Rec. Center-3419 W. Washington, South Bend IN
Century Center - 120 S. Saint Joseph St. South Bend, IN
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Venues, Parks, and Arts Waste Management & Recycling Services
City of South Bend, Indiana, Board of Public Works November 22, 2016
F. Recycling Recapture Rate
For venues, such those locations identified in Appendix A for the City of South Bend Board of Works RFP
we see a 15%- 20% diversion rate for plastics, glass, paper and cardboard void of any contamination.
The Century Center Et the Morris Performing Arts Century provide the most opportunity to meet or
exceed the 20% diversion rate with a robust "Recycle Right' educational program for employees. In
addition, clearly marked recycling containers and signage strategically located throughout these
facilities stating the sustainability initiatives adopted by city will help deliver the message to the
patrons of these venues.
The attached example Historical Diversion Rate report would be provided for these venues to track the
success of the recycling programs. This report is from a similar venue and tracks the volume of plastic,
glass, paper and cardboard on a monthly basis.
120%
100%
80%
60%
40%
20%
0%
Historical Diversion Rate
97% COW
0
tl 14%
1 2 3 4 5 6 7 1 8 9 1c
2016
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When the prospective Contractor is unable to certify to any of the statements below, it shall attach an explanation to this Affidavit.
CONTRACTOR'S NON -COLLUSION AND NON -DEBARMENT AFFIDAVIT, CERTIFICATION REGARDING
INVESTMENT WITH IRAN, EMPLOYMENT ELIGIBILITY VERIFICATION, NON-DISCRIMINATION
COMMITMENT AND CERTIFICATION OF USE OF UNITED STATES STEEL PRODUCTS OR FOUNDRY
PRODUCTS
(Must be completed for all quotes and bids. Please type or print)
STATE OF Indiana
) SS:
St. Joseph COUNTY
The undersigned Contractor, being duly sworn upon his/her/its oath, affirms under the penalties of perjury that:
l . Contractor has not, nor has any other member, representative, or agent of the firm, company, corporation or
partnership represented by him, entered into any combination, collusion or agreement with any person relative to the
price to be bid by anyone at such letting nor to prevent any person from bidding nor to induce anyone to refrain from
bidding, and that this bid is made without reference to any other bid and without any agreement, understanding or
combination with any other person in reference to such bidding. Contractor further says that no person or persons,
firms, or corporation has, have or will receive directly or indirectly, any rebate, fee, gift, commission or thing of
value on account of such sale; and
2. Contractor certifies by submission of this proposal that neither contractor nor any of its principals are
presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from
participation in this transaction by any Federal department or agency; and
3. Contractor has not, nor has any successor to, nor an affiliate of, Contractor, engaged in investment activities
in Iran.
a. For purposes of this Certification, "Iran" means the government of Iran and any agency or
instrumentality of Iran, or as otherwise defined at Ind. Code § 5-22-16.5-5, as amended from time -to -
time.
b. As provided by Ind. Code § 5-22-16.5-8, as amended from time -to -time, a Contractor is engaged in
investment activities in Iran if either:
i. Contractor, its successor or its affiliate, provides goods or services of twenty million dollars
($20,000,000) or more in value in the energy sector of Iran; or
ii. Contractor, its successor or its affiliate, is a financial institution that extends twenty million
dollars ($20,000,000) or more in credit to another person for forty-five (45) days or more, if
that person will (i) use the credit to provides goods and services in the energy sector in Iran;
and (ii) at the time the financial institution extends credit, is a person identified on list
published by the Indiana Department of Administration.
4. Contractor does not knowingly employ or contract with an unauthorized alien, nor retain any employee or
contract with a person that the Contractor subsequently learns is an unauthorized alien. Contractor agrees that
he/she/it shall enroll in and verify the work eligibility status of all of Contractor's newly hired employees through
the E-Verify Program as defined by I.C. 22-5-1.7-3. Contractor's documentation of enrollment and participation in
the E-Verify Program is included and attached as part of this bid/quote; and
5. Contractor shall require his/her/its subcontractors performing work under this public contract to certify that
the subcontractors do not knowingly employ or contract with an unauthorized alien, nor retain any employee or
contract with a person that the subcontractor subsequently learns is an unauthorized alien, and that the subcontractor
has enrolled in and is participating in the E-Verify Program. The Contractor agrees to maintain this certification
throughout the term of the contract with the City of South Bend, and understands that the City may terminate the
contract for default if the Contractor fails to cure a breach of this provision no later than thirty (30) days after being
notified by the City.
6. Persons, partnerships, corporations, associations, or joint venturers awarded a contract by the City of South
Bend through its agencies, boards, or commissions shall not discriminate against any employee or applicant for
employment in the performance of a City contract with respect to hire, tenure, terms, conditions, or privileges of
employment, or any matter directly or indirectly related to employment because of race, sex; religion, color, national
origin, ancestry, age, gender expression, gender identity, sexual orientation or disability that does not affect that
person's ability to perform the work.
In awarding contracts for the purchase of work, labor, services, supplies, equipment, materials, or any combination
of the foregoing including, but not limited to, public works contracts awarded under public bidding laws or other
contracts in which public bids are not required by law, the City, its agencies, boards, or commissions may consider
the Contractor's good faith efforts to obtain participation by those Contractors certified by the State of Indiana as a
Minority Business ("MBE") or as a Women's Business Enterprise ("WBE") as a factor in determining the lowest,
responsible, responsive bidder.
In no event shall persons or entities seeking the award of a City contract be required to award a subcontract to an
MBE/WBE; however, it may not unlawfully discriminate against said WBE/MBE. A finding of a discriminatory
practice by the City's MBE/WBE Utilization Board shall prohibit that person or entity from being awarded a City
contract for a period of one (1) year from the date of such determination, and such determination may also be grounds
for terminating the contact for which the discriminatory practice or noncompliance pertains.
7. The undersigned contractor agrees that the following nondiscrimination commitment shall be made a part of
any contract which it may henceforth enter into with the City of South Bend, Indiana or any of its agencies, boards
or commissions.
Contractor agrees not to discriminate against or intimidate any employee or applicant for employment in the
performance of this contract with privileges of employment, or any matter directly or indirectly related to
employment, because of race, religion, color, sex, gender expression, gender identity, sexual orientation, handicap,
national origin or ancestry. Breach of this provision may be regarded as material breach of contract.
I, the undersigned bidder or agent as contractor on a public works project, understand my statutory obligations to the
use of steel products or foundry products made in the United States (I.C. 5-16-8-1). I hereby certify that I and all
subcontractors employed by me for this project will use steel products or foundry products made in the United States
on this project if awarded. I understand I have an affirmative duty to notify the City in my bid that my proposal does
not include the use of steel products or foundry products made in the United States. I understand it is my sole
obligation and responsibility to provide ajustification to the City, subject to review and approval, why the cost of
United States made steel or foundry products is unreasonable. Prior to award and upon submission of bid which
does not use steel products or foundry products made in the United States, the City, through its director of public
works, shall make a determination if the price of United States made steel or foundry is unreasonable. I understand
that violations hereunder may result in forfeiture of contractual payments.
tag
I hereby affirm under the penalties of perjury that the facts and information contained in the foregoing bid for public works
are true and correct.
Dated this day of November, 2016
Waste Management of Indiana LLC
of Contractor/Bidder or Its Agent
Steve Nowak, District Manager
Printed Name and Title
Subscribed and sworn to before me this -L day of November 2016
My Commission Expires
N t y Public
County of Residence
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