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4.13.3. Viruses. You agree to use, and ensure that your Authorized Users use, due care and diligence to avoid introducing any software virus or other contaminant (including any bugs, worms, logic bombs, Trojan horses or any other self -propagating or other such program) that may infect or cause damage to the Software, the Services or Kaseya's systems, or otherwise disrupt the provision of the Services. 5. CHARGES AND PAYMENT. 5.1. General Requirement. You agree to pay Kaseya when due the applicable amounts in accordance with the Documentation. You agree to be responsible for the payment of all fees for the entire Term, regardless of whether such Software or Services are actively used. You agree to cause those who access or use the Software and Services by or through you or your accounts to comply with the terms and conditions of the Agreement and, except where caused by Kaseya's gross negligence, to be responsible for payment for all such activity regardless of whether authorized by you or not. Except as otherwise set forth in the Agreement, all payment obligations are non -cancelable and all amounts paid are nonrefundable. This Section 5 and all of its subsections apply in all situations in which you directly pay Kaseya. If you pay a company other than Kaseya, then the charges and billing terms may be stated by the other company to the extent different then set forth herein. You are responsible for all incidental charges related to using the Software or Services including charges for Internet access, third party software licenses mobile text messaging, or other data transmission. All pricing terms are Confidential Information of Kaseya. 5.2. Late Payments. Except to the extent prohibited by law, we may assess a late charge if you do not pay on time. You must pay these late charges when we bill you for them. The late charge will be the lesser of 1.5% of the unpaid amount each month or the maximum rate that is permitted by law. We may use a third party to collect any amounts. You must pay for all reasonable costs we incur to collect any past due amounts which costs may include reasonable attorneys' fees and other legal fees and costs. Any Kaseya Entity may suspend, cancel or otherwise terminate your rights in whole or in part with respect to all Software or Services if you fail to pay in full on time for any Software or Service purchased from any Kaseya Entity, including any failure to make an Installment or Subscription payment. 5.3. Upfront Pricing. If, pursuant to the Documentation, you are paying "Upfront" for Software or Service, no refunds, opt outs or conversion are available and you agree to pay all applicable fees for the item in full or the Term in full once an Order Form is accepted by Kaseya. 5.4. Installment and Subscription Pricing. If, pursuant to the Documentation, you are paying installments ("Installments") under an installment schedule ("Installment Schedule") or on a Subscription basis, except as required by law or as otherwise set forth in the Agreement, no refunds, opt outs or conversion are available and once an Order Form is accepted by Kaseya, you agree to pay all applicable deposits, fees and Installments for the full Installment Schedule or all Subscription fees for the full Subscription Term in accordance with the Order Form. 5.5. Opt Out, Flexible Cancellation and Conversion Pricing. If, pursuant to the Documentation, you are paying under an Installment Schedule, Kaseya may offer opt -out or flexible cancellation and conversion rights, and except as required by law or as otherwise set forth in the Agreement, no refunds are available and once an Order Form is accepted by Kaseya, you agree to pay all applicable deposits in full and all Installment payments until such time as you opt out or cancel in accordance with the Documentation by providing written notice to billina@kaseva.com. You must opt out or cancel with respect to all Software or Services for which opt out or cancelation is available and you must pay any applicable conversion fees. Opt out and flexible cancellation with conversion pricing is only available for certain Software where specifically authorized in the applicable Documentation and confirmed on the Order Form. 5.6. Subscription Pricing and Changes. With respect to Software or Services on a Subscription basis, you agree that Kaseya may from time to time either increase or decrease the fee(s) for all or any portion thereof, and that any such adjustment, when made by Kaseya, shall apply effective at the expiration of the current Term to the applicable fees that you must pay. Your sole remedy in such a case, if you do not wish to pay the adjusted fees, is to elect to terminate the Software or Service at the expiration of the current Term. Any one time, ongoing, or related account or other fees are nonrefundable and nontransferable even if prices for related Software or Services are changed. If you add Subscription Software or Services in the middle of a billing month, you may be charged in full for that billing month. 5.7. Payment method; Credit Card Authorization. If paying by credit card, you must provide Kaseya with an approved valid credit card or other electronic or standard purchase order and payment processing information. Until all amounts due have been paid in full, you hereby authorize Kaseya to charge any credit'