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Master Agreement Terms and Conditions <br />3.9 Warranties; Disclaimer of Other Warranties. With respect to maintenance or professional Services, AT&T warrants that <br />the Services will be performed in a professional and workmanlike manner. AT&T further warrants that it has good title to <br />the Equipment and that the Equipment will perform in accordance with the manufacturer's published specifications <br />during the warranty period set forth by such manufacturer and AT&T will use commercially reasonable efforts to <br />subrogate any AT&T claims or rights against the Equipment manufacturer to Customer. AT&T makes no warranties and <br />assumes no liability for any defects or nonconformities caused by non-AT&T approved modifications or alterations; <br />misuse, accident or neglect; or Customer failure to comply with AT&T or AT&T vendor specifications or requirements for <br />use. These warranties do not cover and AT&T has no responsibility for (a) installation, maintenance or operation of non- <br />AT&T provided equipment or software or impairment caused by such equipment/software; (b) compatibility of such <br />equipment/software with AT&T-provided Equipment or Software; or (c) modifications, alternations or repairs to <br />Equipment or Software by persons other than AT&T or its authorized agents. EXCEPT FOR THE FOREGOING, OR AS <br />EXPRESSLY SET FORTH IN AN ADDENDUM, AT&T MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, <br />INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR <br />PURPOSE AND WARRANTIES RELATED TO THE MATERIALS, SERVICE, EQUIPMENT OR SOFTWARE, ALL OF <br />WHICH ARE PROVIDED "AS IS" TO THE FULL EXTENT PERMITTED BY LAW. <br />3.10 Indemnities. Customer will indemnify and defend AT&T, its directors, officers, employees, agents and their successors <br />("Agents") from and against any and all third party claims and related loss, liability, damage and expense, including <br />attorneys' fees, (collectively "Damages") arising from improper use of Services or information or any content or data <br />transmitted over any AT&T network or facilities. <br />3.11 Equipment. To the extent that Customer purchases Equipment under an Addendum/AttachmenUSOW, the following <br />additional terms apply: AT&T will deliver the Equipment FOB shipping point, freight prepaid and charged. Title to the <br />Equipment and all risk of loss to the Equipment shall pass to Customer at Cutover. Upon Cutover, AT&T hereby grants to <br />Customer a personal, nontransferable, non-exclusive license to use the Software on or with the corresponding Equipment <br />and AT&T (or its licensors) shall retain and continue to own all right, title and interest in any Software and all copies. <br />Customer will furnish any conduit, holes, wireways, v~iring, plans, equipment, space, power/utilities, and all other items <br />reasonably required to perform installation and other Services related to the Equipment and obtain any necessary licenses, <br />permits and consents to do so. Customer has 30 days after Cutover to test the Equipment and provide AT&T with written <br />notice if the Equipment is defective and does not conform to manufacturer's specifications. AT&T will repair or replace (at its <br />option and expense) any such non-conformity and if the Equipment fails to conform after a reasonable number of attempts to <br />do so, AT&T will (at its option and expense) provide replacement Equipment or refund payments for non-conforming <br />Equipment. AT&T is not responsible for and shall have no liability for, or any impairment caused by (a) any non-conformity <br />caused by improper use or environmental or electrical conditions or attachment of non-AT&T or manufacturer materials or <br />devices; or (b) installation, operation or maintenance of non-AT&T hardware/software. Customer is responsible for ensuring <br />that such non-AT&T hardware/software is compatible with the Services, Equipment or Software. If Customer does not deliver <br />a written certificate of acceptance or written notice of nonconformity within 30 days after Cutover, the Equipment shall be <br />deemed accepted. <br />3.12 Miscellaneous. This Agreement sets forth the entire understanding of the Parties and supersedes any and all prior <br />agreements, representations, and understandings relating to the subject matter hereof. No modifications or subsequent <br />agreements concerning the subject matter of this Agreement will be effective unless made in writing and signed by the <br />Parties. The parties agree that this transaction may be conducted by electronic means. AT&T shall not be bound by any <br />electronic or pre-printed terms additional to, or different from, those in this Agreement that may appear in Customer's form <br />documents, orders, acknowledgments or other communications. Customer shall not resell any Services without AT&T's <br />written consent. Any legal action arising under this Agreement must commence within 2 years after the cause of action <br />arises. AT&T, its employees, agents, and representatives are not employees, servants, partners, or joint venturers of or <br />with Customer. AT&T is an independent contractor and will at all times direct, control, and supervise all of its employees. <br />This Agreement will be governed by the laws of Texas, without regard to its conflicts of law rules. The parties will <br />comply with all applicable laws, regulations, and orders issued by courts or other governmental bodies of competent <br />jurisdiction. The Parties specifically disclaim the United Nations Convention on Contracts for the International Sale of <br />Goods and the Uniform Computer Information Transactions Act. If any provision of this Agreement is determined to be <br />invalid or unenforceable, this Agreement will be construed as if it did not contain such provision. The failure of a Party to <br />insist upon strict performance of any provision of this Agreement in any one or more instances will not be construed as a <br />waiver or relinquishment of such provision and the same will remain in full force and effect. <br />CONFIDENTIAL INFORMATION <br />This Agreement is for use by authorized employees of the parties hereto only and is not for general distribution <br />within or outside their companies. <br />Master_Agreement_S Page 4 of 5 Iv9099 11 /16/07 <br />