My WebLink
|
Help
|
About
|
Sign Out
Home
Browse
Search
Establishing a New 311 Call Center Fund #279 and Amending Chapter 2
sbend
>
Public
>
Common Council
>
Legislation
>
Ordinances
>
2015
>
Establishing a New 311 Call Center Fund #279 and Amending Chapter 2
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
10/6/2015 4:23:27 PM
Creation date
10/6/2015 4:23:26 PM
Metadata
Fields
Template:
City Council - City Clerk
City Council - Document Type
Ordinances
City Counci - Date
9/28/2015
Ord-Res Number
10374-15
Bill Number
46-15
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
5
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
Show annotations
View images
View plain text
Substitute Bill No. `{64S-- <br /> ORDINANCE NO. I°S1 `�—l3 <br /> AN ORDINANCE OF THE COMMON COUNCIL OF THE CITY OF SOUTH BEND, <br /> INDIANA,ESTABLISHING A NEW 311 CALL CENTER FUND#279 AND AMENDING <br /> CHAPTER 2,ARTICLE 14 OF THE SOUTH BEND MUNICIPAL CODE <br /> STATEMENT OF PURPOSE AND INTENT <br /> The City of South Bend 311 Call Center is a recent, successful service, commenced in <br /> 2012. With one easy phone number (311), citizens can ask questions or report non-criminal <br /> concerns about any matter within the City of South Bend, and the concern is addressed. The <br /> City's 311 Call Center is a separate City Department, presently having 6.5 full time, budgeted <br /> employees. The accounting for costs and services of the 311 Call Center's has been done within <br /> General Fund #101, Account No. 101-0104. User fees are assessed to the various City <br /> Departments in relation to the number of calls required to handle citizen issues of each <br /> Department. <br /> It is in the interest of government transparency and fiscal efficiency to create a separate <br /> fund to handle the costs and expenses of the City's 311 Call Center. This ordinance establishes a <br /> new and separate Fund#279 for that purpose. <br /> NOW, THEREFORE, BE IT ORDAINED BY THE COMMON COUNCIL OF <br /> THE CITY OF SOUTH BEND, INDIANA as follows: <br /> SECTION I. A new Fund #279 to be known as the "311 Call Center Fund" is hereby <br /> established for the purpose of receiving user fees from various City Departments and <br /> appropriating those funds for expenses of the City's 311 Call Center. <br /> SECTION II. Chapter 2, Article 14 of the South Bend Municipal Code is hereby <br /> amended to add a new Section 2-170.16 which shall read in its entirety as follows: <br /> Sec. 2-170.16. 311 Call Center Fund. <br /> Effective January 1, 2016, the 311 Call Center Fund (No. 279) is established to receive pro <br /> rata fees from various City Departments to be used to defray the expenses of the City of South <br /> Bend 311 Call Center. <br /> • <br />
The URL can be used to link to this page
Your browser does not support the video tag.