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12 al PLL .( 1QC < <br /> ORDINANCE NO. <br /> AN ORDINANCE OF THE COMMON COUNCIL OF THE CITY OF SOUTH BEND, <br /> INDIANA,ESTABLISHING A NEW 311 CALL CENTER FUND#279 <br /> STATEMENT OF PURPOSE AND INTENT <br /> The City of South Bend 311 Call Center is a recent, successful service, commenced in <br /> 2012. With one easy phone number (311), citizens can ask questions or report non-criminal <br /> concerns about any matter within the City of South Bend, and the concern is addressed. The <br /> City's 311 Call Center is a separate City Department, presently having 6.5 full time, budgeted <br /> employees. The accounting for costs and services of the 311 Call Center's has been done within <br /> General Fund #101, Account No. 101-0104. User fees are assessed to the various City <br /> Departments in relation to the number of calls required to handle citizen issues of each <br /> Department. <br /> It is in the interest of government transparency and fiscal efficiency to create a separate <br /> fund to handle the costs and expenses of the City's 311 Call Center. This ordinance establishes a <br /> new and separate Fund#279 for that purpose. <br /> NOW, THEREFORE, BE IT ORDAINED BY THE COMMON COUNCIL OF THE <br /> CITY OF SOUTH BEND, INDIANA as follows: <br /> Section I. A new Fund #279 to be known as the "311 Call Center Fund" is hereby <br /> established for the purpose of receiving user fees from various City Departments and <br /> appropriating those funds for expenses of the City's 311 Call Center. <br /> Section II. This ordinance shall be in full force and effect on January 1, 2016 after its <br /> passage by the Common Council and approval by the Mayor. <br /> Membelk.o. i :end Common Council <br /> aignieg tith big k,.)oily to paw* an <br /> Attest: Council •y ' pubil ? and <br /> Coado an <br /> City Clerk <br /> Presented by me to the Mayor of the City of South Bend, Indiana on the day <br />