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South Bend Fire Department <br />2014 Strategic Plan <br />TABLE OF CONTENTS <br />INTRODUCTION......................................................................................................... ..............................2 <br />THEPROCESS ............................................................................................................ ............................... 2 <br />MISSIONSTATEMENT ................................................................................................ ..............................7 <br />VISIONSTATEMENT ................................................................................................... ..............................7 <br />VALUES..................................................................................................................... ............................... 7 <br />SWOTANALYSIS ........................................................................................................ ............................... 8 <br />STRENGTHS.................................................................. ............................... .............. ............................... 8 <br />WEAKNESSES............................................................................................................ ............................... 9 <br />OPPORTUNITIES........................................................................................................ ............................... 9 <br />THREATS................................................................................................................. ............................... 30 <br />CRITICALISSUES ..................................................................................................... ............................... 11 <br />GOALSAND OBJECTIVES ......................................................................................... ............................... 11 <br />GOAL 1: IMPROVE INTERNAL COMMUNICATION AND DOCUMENTATION FOR THE SOUTH BEND FIRE <br />DEPARTMENT........................................................................................................... .............................12 <br />GOAL 2: ESTABLISH AND NURTURE A CULTURE OF PRIDE ACCOUNTABILITY & OWNERSHIP IN THE SOUTH <br />BEND FIRE DEPARTMENTAND THE CITY OF SOUTH BEND <br />13 <br />GOAL 3: INCREASE OUR COMMUNITY OUTREACH .................................................. ............................... 14 <br />GOAL 4: CREATE A CONSTRUCTIVE AND DESIRABLE EMS CULTURE AND SYSTEM ... ............................... 15 <br />GOAL 5: ESTABLISH A TRAINING PROGRAM THAT IS CURRENT CONSISTENT AND PROACTIVE ............. 17 <br />