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Terms and Conditions
<br />It is agreed by and between HartWood Tree Care, LLC and the Customer that the following provisions are made as part of this contract:
<br />Warranty of Ownership: The customer warrants and represents that they are the owner of the real estate where the work contemplated bythis contract will be performed and that the customer’s signature is on behalf of all persons and entities holding an ownership interest inrespect to such real estate. In the event that the contemplated project will occur on the premise of a corporation, LLC or other similar entity,the customer executing this contract represents that they are authorized by the owner of the premises to enter into this contract andcommission this work.
<br />Insurance by Contractor: HartWood Tree Care warrants that it is insured for liability resulting from injury to person(s) or property and thatall employees are covered by Workers’ Compensation as required by law. Certificates of coverage are available upon request.
<br />Cancellation Fee: HartWood Tree Care kindly requests that the authorizing party provide at least 24 hours advance notice of any full orpartial work cancellation. If a crew has been dispatched to the job site and is turned away or cannot access the work site, the customer will beassessed a mobilization fee of $150.00 for incurred expenses.
<br />Mobilization Fee for Small Projects: With the exception of Plant Health Care services, HartWood Tree Care requires a minimum of $300 oftotal charges to mobilize our crew and equipment. If less than $300 of work is approved, a variable mobilization fee will be assessed so that thetotal charge for the project reaches the minimum of $300. For example: Shrub Pruning ($125) + Mobilization Fee ($175) = Total Charge ($300).
<br />Digital Transaction Fee: All digital transactions including credit cards, will be charged with a 2.9% processing fee.
<br />Completion of Contract: HartWood Tree Care agrees to do its best to meet any agreed upon performance dates, but shall not be liable indamages or otherwise for delays because of inclement weather, labor, or any other cause beyond its control; nor shall the customer be relievedof project completion for delays.
<br />Scope of Work: The attached quote for the scope of work is valid for six months.
<br />Tree Ownership: The customer warrants that all trees listed are located on the customer’s property, and, if not, that the authorizing partyhas received full permission from the owner to allow HartWood Tree Care to perform the specified work. Should any tree be mistakenlyidentified as to ownership, the customer agrees to indemnify and hold harmless HartWood Tree Care for any damages or costs incurred fromthe result thereof, including any costs of litigation and attorney’s fees.
<br />Safety: HartWood Tree Care conducts regular safety training and professional development to align arboricultural operations with industrysafety standards. The authorizing party agrees to not enter the work area during arboricultural operations unless authorized by the crew leaderon-site.
<br />Plant Health Care: HartWood Tree Care implements best management practices to diagnose and prescribe proper interventions to achievedesired results. Much like a prescription from a doctor, however, Plant Health Care treatments cannot be guaranteed, and HartWood Tree Careis not responsible for unforeseen or abnormal reactions resulting from the use or application of treatments. When relocating shrubs or trees, wecannot guarantee the longevity or the life of the transplanted item or be responsible for care post-transplanting beyond the instructions givento the customer. Plant Health Care is scheduled independently from tree services, when weather conditions and seasonal requirements aremet.
<br />Stump Removal: Unless specified in the proposal, stump removal is not included in the price quoted. Surface and subsurface roots beyond thestump are not removed unless specified in this proposal.
<br />Concealed Contingencies: Any additional work or equipment required or caused by previously undisclosed or unknown foreign material inthe trunk, the branches, underground, or any other condition not apparent in estimating the work specified, shall be paid for by the customer ona time and material basis. HartWood Tree Care is not responsible for damages to concealed structures including but not limited to undergroundsprinklers, drain lines, water and sewer lines, invisible fences, underground wires, conduit, or cables unless the system(s) are adequately andaccurately mapped by the authorizing party and a copy is presented before or at the time the work is performed.
<br />Change Orders: In the event that additional work or equipment is required to perform work outside the scope of work contemplated by thiscontract, a written change order signed by all parties to this contract will be required before HartWood Tree Care will provide additional work.
<br />Pet Waste Fee: Since animal waste (most commonly from dogs) can contaminate equipment, there will be a $100 fee if employees ofHartWood Tree Care need to clean up animal waste to access the worksite.
<br />Clean-up: Clean-up shall include removing wood, brush, and clippings, and raking of the entire area affected by the specified work, unlessnoted otherwise on this proposal.
<br />Lawn Repair: Ruts, divots, and lawn damage can occur in the course of completing tree work. Additional lawn protection measures and lawnrepairs are not included in the contract price, unless noted otherwise on this proposal.
<br />Damage to Hard Surfaces: HartWood Tree Care and/or its subcontractors assume no liabilities or responsibilities for any cracking, breaking,puncturing, depressing, or any other damage to any driveway, patio or other paved, bricked, stoned, concrete, or asphalted surface which mayresult from trucks and equipment being used to access the job site.
<br />Light Fallen Debris: HartWood Tree Care is not liable for light fallen debris, such as sawdust, small branches or sap on cars, furniture,landscaping or other objects located under or near the vicinity of the tree being worked on. Customer assumes all responsibility for removingsuch objects from the work area.
<br />Dispute Resolution: Both customer and HartWood Tree Care agree to attempt to work out any disputes regarding this contract throughdirect negotiation and/or mediation prior to seeking any other available legal remedy.
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