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Exhibit A Scope of Work Professional Services Agreement 1. Services to be Provided A. The Provider shall provide a minimum of two (2) armed officers (“Armed Officer”) and one (1) unarmed civilian security officer (“Civilian Officers”) (collectively “Officers”) for on-site security located at 215 Doctor M.L.K. Jr. Blvd, South Bend, IN 46601 (“City Hall”) during regular hours of service operation and/or as designated by City. B. The Provider shall provide a minimum of one (1) Civilian Officer during after-hours meetings. The City shall endeavor to provide anticipated meeting dates for all after- hours meetings at least fourteen (14) days in advance of such meeting; however, the Parties acknowledge that such meetings may be cancelled or rescheduled upon shorter notice. The City shall provide at least fourteen (14) days’ notice in advance of any events to be held in the building outside of regular building hours that are not after- hours meetings and reserves the right to request the presence of an Armed Officer at such event. C. Provider shall ensure that all assigned Officers are fitted with clean uniforms and badges, and that Officers are 18 years of age or older, possess a high school diploma or equivalent, and demonstrate effective speaking and writing skills. For the avoidance of confusion, sworn officers shall not wear their department uniform while working pursuant to this Agreement. D. Provider must carefully screen and interview Officers assigned to include pre- employment background checks and verifications attesting to the ability of the Officer’s overall job suitability, honesty and ability to appropriately manage hostile and aggressive people and maintain good rapport with City staff. E. Provider must secure comprehensive criminal background checks of Officers to demonstrate that Officers do not exhibit felony or misdemeanor convictions. F. The Provider shall provide proof of a background and screening records within (24) hours after request by City. G. Armed Officers must hold and maintain any required training certificate and permits to carry a firearm. The Provider will ensure proper weapons are equipped. The City will not supply weapons. H. Maintain and make available to the City’s Site Manager or designee daily written security reports/logs from each Officer detailing daily activities such as sign in and out time, rounds, observations of a security nature, times of those activities/observations, action taken and any other pertinent information/facts including witness, perpetrator and victim information to establish and document the security conditions at the location. City will attempt to make available electronic devices with the capability of documenting the above. I. The Provider shall draft a Security Plan for South Bend City Hall “the Security Plan”