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DOES THE CONTRACTOR NEED TO PROVIDE <br />MATERIAL INVOICES ALONG WITH WARRANTY <br />APPLICATIONS? <br />Specific warranties may require submision of <br />material invoices. <br />DOES MULE -HIDE REQUIRE A TOTAL TEAR -OFF <br />FOR LABOR & MATERIAL ROOFING SYSTEM <br />WARRANTIES? <br />No, this is not required, but all areas of wet insulation <br />and membrane must be replaced with new, dry, <br />similar material, specific warranties may require an <br />independent moisture scan of the roof. <br />DOES MULE -HIDE OFFER ANY PRE -JOB "WALK <br />THE ROOF" OR JOB STARTS? <br />Yes, Mule -Hide Territory Managers offer these services. <br />WHAT ARE THE WARRANTY FEES FOR <br />HEAT -WELD ROOFING SYSTEMS? <br />Fees vary depending on the type of warranty and <br />duration desired. Current fees are listed on Mule -Hide <br />Warranty Application Forms and on the website. <br />DO I NEED WALK PADS FOR A LARGE <br />COMMERCIAL ROOFING PROJECT? <br />Walk pads are always recommended. Mule -Hide offers <br />walk pads for each system/membrane type we sell. <br />WHAT IF I NEED A SUBMITTAL PACKAGE? <br />Contact your ABC Sales Associate, Mule -Hide <br />Territory Manager or go to www.mulehide.com and <br />make a request online. <br />WHAT IF I NEED TO PROVE MULE -HIDE <br />TPO, PVC OR DECTEC° WALKABLE PVC MEETS <br />A WRITTEN SPECIFICATION OR COMPLIES WITH <br />A UL, FM OR OTHER CODE REQUIREMENT? <br />Just provide Mule -Hide with the following information: <br />• A copy of the specification <br />• Name & address to whom the letter should <br />be addressed <br />• Your email, phone & fax number <br />• What is the UVFM requirement? <br />• Deck type? <br />• Slope? <br />• Insulation type and thickness? <br />• Membrane and system? <br />• Building location and height? <br />• Overall dimensions? <br />• Parapet height? <br />