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ATTACHMENT H <br />TRAINING <br />Ameresco shall provide training on the intent, design, operating requirements and operational and <br />maintenance requirements for all ECMs installed. The following section defines the intent, personnel <br />to be involved, logistics, and tracking and documentation for the Training Plan that shall be provided <br />by Ameresco. <br />Ameresco will implement a training program that involves classroom and hands-on/field training. <br />Training sessions will include a review of the overall installation and performance characteristics of <br />installed Energy Conservation Measures. Documentation will include review of O&M manuals, <br />drawings, and equipment specification literature. Facilities personnel, and select building occupants, <br />will receive comprehensive manuals for reference. The primary goal of Ameresco's training program <br />will be to educate designated operations, maintenance, and building staff in the key areas that relate to <br />the ECMs installed throughout the project focusing on general operation and emergency procedures. <br />Qualified persons should perform all maintenance and repair on the system. <br />For systems and equipment which are new to the site, and require some general understanding as to <br />their function and operation, training will include a minimum amount of classroom instruction that <br />will provide an overview of the specific technology selected, specific equipment installed, review of the <br />manufacturer's O&M manuals, and an explanation of equipment warranties. Following the classroom <br />training session, a site tour will be scheduled to view the specific installation and operation of the <br />equipment. This level of training will provide operations and maintenance staff with additional <br />equipment details (including equipment cut sheets), familiarity with the equipment that is installed, <br />manufacturer's recommended maintenance procedures, and all warranty information. This training <br />will be conducted one time and will include up to 12 hours of combined classroom and field <br />instruction. This level of training will provide staff with a comprehensive understanding of all <br />equipment details as well as hands on familiarity with the equipment that is installed and a detailed <br />review of manufacturer's recommended maintenance procedures and warranty information. <br />The Customer shall provide suitable space and make personnel available, as reasonably required for <br />Ameresco to conduct training under this Attachment H. <br />Confidential & Proprietary Information of Ameresco, Inc. Page 43 of 56 <br />