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• Take notes on everything said and heard, including background noise, voice <br />characteristics, etc. <br />- Keep the caller on the line as long as possible by asking questions (If the caller hangs up <br />do not use the -telephone on which the threat was received.) <br />- Call the police immediately after call from another telephone or ask another person to <br />call the police immediately. <br />- Notify Safety and Risk and your supervisor. <br />- Do not search for the explosive device or touch any unusual or suspicious objects. <br />Questions to Ask the Caller <br />When will the bomb explode? <br />Where is it? <br />What does it look like? <br />What kind of bomb is it? <br />What will cause it to explode? <br />Why was it placed in the building? <br />Did you place the bomb? <br />What is your name? <br />Observe the Caller <br />• Try to identify the following about the caller: <br />Caller's gender <br />Approximate age <br />Voice characteristics, accents, etc. Is the voice familiar? <br />Background noises <br />Suspicious Package Found <br />If a suspicious package is found, do not touch it, tamper with it, or move it. Call 9-1-1 <br />and let them know a suspicious package has been found. Include package characteristics <br />in your emergency call. <br />Suspicious Package Characteristics <br />Appearance — Stiffness or springiness of contents; protruding wires or components; oily <br />outer wrappings or envelope; feels like it contains a powdery substance. <br />Smell — Particularly almond or other suspicious odors. <br />Writing — Handwriting indicates a foreign style not normally received, cut -and -paste <br />letters or rub on block letters are used. Common words, titles or names are misspelled. <br />Security <br />0 <br />