Laserfiche WebLink
City of South Bend, Indiana <br />2013 Budget Departmental Summary <br />Name I Water WOrks - Customer Deposit fund Fund Number 620 <br />interest on investments <br />rated internal poxes wview of deposlt fund for betterment <br />nirated overview of deposit fund to customer service unpresentatives to clarify inanded au e <br />CRY Strategy <br />all security deposit charges for accuacy <br />to improve process for wleasing meter deposits for wfund <br />ict an infonnational updated twining session to ensure quality results <br />for all service starts with wgard to accounting for deposits <br />Key Performance Indicators 36 <br />ind <br />2011 <br />2012 <br />Mtual <br />EsOmatetl <br />2013 <br />Measure <br />Typ. <br />T. ,.t <br />ifavailable <br />ifavailable <br />Pm action <br />Meter deposits not billed <br />c utwme <br />0% <br />N/A <br />N/A <br />.50% <br />Awuwte deposit chaye <br />outwna, <br />100% <br />N/A <br />N/A <br />99% <br />Awuate deposit wfund <br />outcona, <br />100% <br />N/A <br />N/A <br />99% <br />T,,e .output, efficiency, effectiveness, quality, outwore, technology <br />Page 241 <br />Form 1 <br />