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Page 15 Form 1 City of South Bend, Indiana 2013 General Fund Budget Departmental Summary Department Name 1311 Cab Center Fund Number 101 -0104 Department Description & Purpose Central 311 Call Center established to handle clean telephone rouser an efficient and efiectwe manner. Will poeste cameos wad a "ode-stop" shop to contact city departments wah inquirres and service requests. 2012 2013 2010 2011 Amentletl 6130112 Prop osetl Valance % Description Actual Actual Bud ,.t Actual Basest 2012 -2013 Ch Revenue Property Taxes - - - - - - Local Income Taxes - - - Other Taxes - - - - Grodallnleyovemmental - - - - - - ChayasforServices - - - 320,102 320,102 Interest Earnings - - - - - Bond Proceeds - - - - Donations - - - Other Income - - - - Transfers In Total Revenue 320,102 320,102 Expenditures by Cast Center 311 Call Center Operations - - - 300,102 300,102 Capital Start-up Expenditures - - - 20,000 20,000 Total Cast Center Expenditures 320,102 320,102 Expenditures by Account Type Selams&Wages - - - 191,760 191,760 Fringe Benefits - - - T1,342 T,342 Other Personnel costs Total Pershouriel 269,102 269,102 Supplies 2,500 2,500 Professional Sew.(31xx) - - - - - Comm/rrareporfalion(32xx) - - - - - Turns, & Advertising(33xx) - - - 26,000 26,000 Insurance (M.) - - - - - Utilities (35xx) - - - - - Bathers & Withstans(36xx) - - - - - DeblService - Principal - - - - - DeblSehice- Interest &Fees - - - - Other Services; & Charges (39xx) - - - 2,500 2,500 Grants &Subsidies - - - - Paymenl In Lieu of Taxes - - - - - - Transfers Out - - - - Other Financing Uses (50xx) Total Service &Charges 28,500 1 28,500 0.0% Capital 20,000 20,000 Total Expenditures by Type 320,102 320,102 Net Surplus / (deficit) Staffing (FTE's) 2011 2012 6130112 2013 Variance Actual Budget Actual Budget 2012 -2013 Non - Bargaining - - - 4.50 4.50 Bayaining - - - - - Pad -Time /SeasonaPrenvedry Tatal FTE's 4.50 4.50 Explain Significant Revenue, Expenditure and Staffing Changes Below: New budgelfor 2013. Staffing positions are not how FTE's but rather hansfem from other departments. Revenue consists of billings for services to other city depaddents. Initial budget included cheyas from Water Works, Solid Waste and the Parks & Recraation Department Other departments will be added as the program develops. Page 15 Form 1