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12 <br />The Company’s property is not shared with any other company to ensure the preservation and <br />security of stored vehicles. <br />The Company can house fourteen passenger size vehicles within the indoor storage facility and <br />one thousand plus passenger vehicles in the outdoor lot. <br />The Company provides twenty-four hour indoor and outdoor monitoring and surveillance of the <br />facility via the Annke system and ADT Commercial -benefits include: <br />●24-hour recording <br />●16 channel digital video recorder <br />●Remote access and viewing via smartphone and/or computer <br />●16 cameras with recording technology including sound and night vision capability <br />●Additional twenty-four hour security provided by ADT Commercial <br />Additional security measures include: <br />●Outdoor lot and premises are surrounded on three sides by a six-foot security fence with <br />barbed wire,the front is a ten foot tall concrete wall with a solid gate. <br />●Lot gate is (10)ten-foot high and solid with a locking system and can only be opened by <br />authorized personnel. <br />●All owners for stored vehicles are required to provide proof of identification and <br />ownership before being escorted to the vehicle by an employee.An employee maintains <br />their presence the entire time the owner is in the storage lot. <br />BID PROPOSAL GENERAL SPECIFICATIONS <br />RELEASE/PAYMENT OPERATIONS (20 POINTS) <br />●Per proposal requirements,Big Bulldog Towing hours for payment and release of <br />vehicles include the following times: <br />○8am-5pm Monday through Friday <br />○Weekends,holidays,and after hours pickup can be made by appointment.We <br />will try to accommodate whenever possible,and an additional fee of $75.00 will <br />be charged. <br />●Hours of operation and after hours contact information signs are clearly posted on the <br />entry door at 3700 S.Gertrude St.South Bend,IN 46614. <br />●Procedures for payment and release of impounded vehicles is as follows: <br />Upon the owner obtaining a release from the police station and presenting it to Big Bulldog <br />Towing,we will ask for a valid photo ID (driver ’s license,passport,or state issued ID).We will <br />compare the paperwork to the release form and vehicle’s registration.We will make copies of <br />the release form,photo ID,and registration for our files.The invoice will then be presented for <br />payment and signature of the owner.Forms of payment for a vehicle requiring a police release <br />will be cash,credit/debit card,and/or cashiers check.No personal checks will be accepted.After