Laserfiche WebLink
Table of Contents <br />We are exposed to the credit risk of some of our customers. <br />Most of our revenues are derived under multi -year or long-term contracts with our customers, and our revenues are therefore dependent to a large extent on the creditworthiness <br />of our customers. For example, some of our large projects are with subsidiaries of Hawaiian Electric Industries and the impact of the August 2023 wildfires on Hawaiian <br />Electric Industries financial condition could have a negative impact on these projects and our financial condition and ability to complete such projects. During periods of <br />economic downturn, our exposure to credit risks from our customers' increases, and our efforts to monitor and mitigate the associated risks may not be effective in reducing our <br />credit risks. Our reliance on one or a few customers for a material portion of our revenue further exacerbates this risk. In the event of non-payment by one or more of our <br />customers, our business, financial condition and operating results could be adversely affected. <br />Our business is affected by seasonal trends and construction cycles, and these trends and cycles could have an adverse effect on our operating results. <br />We are subject to seasonal fluctuations and construction cycles, particularly in climates that experience colder weather during the winter months, such as the northern United <br />States and Canada, and climates that experience extreme weather events, such as wildfires, storms, or flooding, or at educational institutions, where large projects are typically <br />carried out during summer months when their facilities are unoccupied. In addition, government customers, many of which have fiscal years that do not coincide with ours, <br />typically follow annual procurement cycles and appropriate funds on a fiscal -year basis even though contract performance may take more than one year. Further, government <br />contracting cycles can be affected by the timing of, and delays in, the legislative process related to government programs and incentives that help drive demand for energy <br />efficiency and renewable energy projects. As a result, our revenues and operating income in the third and fourth quarter are typically higher, and our revenues and operating <br />income in the first quarter are typically lower, than in other quarters of the year. As a result of such fluctuations, we may occasionally experience declines in revenue or earnings <br />as compared to the immediately preceding quarter, and comparisons of our operating results on a period -to -period basis may not be meaningful. <br />Failure of third parties to manufacture quality products or provide reliable services in a timely manner or at prices that are acceptable to us could cause delays in the <br />delivery of our services and completion of our projects, which could damage our reputation, have a negative impact on our relationships with our customers and adversely <br />affect our growth. <br />Our success depends on our ability to provide services and complete projects in a timely manner, which in part depends on the ability of third parties to provide us with timely <br />and reliable products and services at acceptable prices. In providing our services and completing our projects, we rely on products that meet our design specifications and <br />components manufactured and supplied by third parties, as well as on services performed by subcontractors. We also rely on subcontractors to perform substantially all of the <br />construction and installation work related to our projects; and we often need to engage subcontractors with whom we have no experience for our projects. We, our <br />subcontractors and other third parties have been impacted by the global supply chain delays and challenges. This has resulted in and may continue to result in delays in our <br />ability to provide our services and complete our projects in a timely manner. In addition, some of the third parties we engage for our design, construction and operation projects <br />operate internationally and our reliance on their products and services may be impacted by economic, political, and labor conditions in those regions as well as the uncertainty <br />caused by the evolving relations between the United States and these regions, including China and the Middle East. <br />If any of our subcontractors are unable to provide services that meet or exceed our customers' expectations or satisfy our contractual commitments, our reputation, business and <br />operating results could be harmed. In addition, if we are unable to avail ourselves of warranty and other contractual protections with providers of products and services, we may <br />incur liability to our customers or additional costs related to the affected products and components, which could have a material adverse effect on our business, financial <br />condition, and operating results. Moreover, any delays, malfunctions, inefficiencies, or interruptions in these products or services could adversely affect the quality and <br />performance of our solutions and require considerable expense to establish alternate sources for such products and services. This could cause us to experience difficulty <br />retaining current customers and attracting new customers, and could harm our brand, reputation, growth, and operating results. <br />We may have liability to our customers order our ESPCs if our projects fail to deliver the energy use reductions to which we are committed under the contract. <br />For our energy efficiency projects, we typically enter into ESPCs under which we commit that the projects will satisfy agreed -upon performance standards appropriate to the <br />project. These commitments are typically structured as guarantees of increased energy efficiency that are based on the design, capacity, efficiency, or operation of the specific <br />equipment and systems we install. Our commitments generally fall into three categories: pre -agreed, equipment -level and whole building -level. Under a pre -agreed efficiency <br />commitment, our customer reviews the project design in advance and agrees that, upon or shortly after completion of installation of the specified equipment comprising the <br />project, the pre -agreed increase in energy efficiency will have been met. Under an equipment -level commitment, we commit to a level of increased energy efficiency based on <br />the difference in use measured first with the existing equipment and then with the replacement equipment upon completion of installation. A whole building -level commitment <br />requires future measurement and verification of increased energy efficiency for a whole building, <br />