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May 28, 2024 | Page 5South Bend Medical Foundation Demolition | City of South Bend <br />4. REFERENCE LETTERS <br /> September 13, 2023 <br /> <br />Greetings, <br />My name is Helen Sookradge, and I am an Infection Preventionist with the Beacon Health System, more <br />specifically, with Memorial Hospital. I have been in Infection Prevention over ten years. <br />In April 2022, a new demolition and rebuild of our 6th Floor started. We had no idea the turn of events <br />that we would encounter along the way. Having to work in phases to restructure the plumbing system for the 6th <br />floor to align with both floors 5 and 7, and the coordination with Facilities for the numerous water shutdowns, <br />uncounted, resulted in a total of 24 PCRAs or Pre-Construction Risk Assessments and 24 ICRA permits that were <br />issued. I have to say that this is more permits for one project than I have ever had to issue in my career to date. <br />This project quickly became extremely complicated, this team with their subcontractors had to sister in the new <br />plumbing with the old. A great undertaking at best. Walsh always kept me apprised of the timelines, with new <br />drawings as the actual phasing diagrams changed multiple times weekly, and at times daily. Walsh had excellent <br />communication both via email and voice calls including text messaging as quick communication was needed at <br />times to either change an existing permit phase number, or to update and extend current permits. I must say it is <br />not always a pleasure to work with individuals under such pressure situations. However, that was not the case <br />with Walsh. They always communicated in a calm and precise manner. If Walsh did not have the answers needed, <br />they would seek out the answer and return that to me quickly. <br />Recently, another Walsh project has come about as a result of the Tower Project in which, due to the <br />excellent working relationship I had on the 6th Floor project with Walsh, I reached out to Don Gee, Director <br />Projects and Construction here at Memorial Hospital to ask if Walsh could be involved on this 3HV renovation <br />project. I was fortunate that Don was able to make this happen. I had said to Don at one point, “I do not know <br />what strings you pulled, but I am happy that you could make this happen.” I have to say that Walsh is an asset and <br />has made my job as an RN, in Infection Prevention a joy in a potentially frenzied situation in the continuously <br />changing project that the 6th Floor project became. I want to say that I am truly grateful to have the opportunity to <br />work with such a caliber of company as Walsh. I know the project will be handled appropriately, and corrections <br />made immediately. Thank you. <br /> <br />Respectfully, <br />Helen Sookradge <br />Helen Sookradge, Infection Preventionist