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©National Compliance Management Service (NCMS): NCMS Model - Revised June 2021 13 <br />b) At their discretion, customers may perform unannounced audits of the company’s alcohol <br />and drug program to verify that the company’s policy and its enforcement <br />comply with these guidelines. <br />c) At customer’s request the company shall: <br />i) Provide separate lists of company personnel (including name and 4 digit <br />identifying number) who were eligible for customers work on a date specified by <br />customers. <br />ii) Provide customers with the following information on each alcohol and drug test <br />conducted for each company personnel identified by customers from those lists: <br />(1) Date of and type of test (e.g. random, pre-access) and; <br />(2) Laboratory chain-of-custody identification number and/or test number. <br />d) Upon submission by customers of a list, or lists, of 4 digit identifying numbers, chain-of- <br />custody ID numbers and test dates, the company shall obtain an agreement with any <br />consortium, laboratory, or Medical Review Officer (MRO) providing drug and/or alcohol <br />testing services for the company to ensure: <br />i) The consortium/laboratory will verify that the tests were conducted as <br />represented, and <br />ii) The consortium/laboratory or company MRO will provide a sworn statement <br />attesting whether or not each of the tests identified by the customer can be <br />confirmed as negative.