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2023 Innovation & Technology Annual Report
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2023 Innovation & Technology Annual Report
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2023 I&T Divisions <br /> Division Description <br /> 311 Customer service call center <br /> Applications Software management, custom development, data <br /> automation <br /> Business Analytics Performance management, data analytics and <br /> transparency, web management/training, UX, <br /> business process improvement <br /> Civic Innovation Digital equity, smart cities/urban sensing, <br /> university partnerships, special projects <br /> Infrastructure Network maintenance/security, South Bend Open <br /> WiFi, cameras, physical and virtual environments <br /> Services Helpdesk, hardware/rights/software management <br /> and distribution, technology procurement <br /> City of South Bend <br /> Innovation & Technology Filed in Clerk's Office <br /> Bianca Tirado <br /> City Clerk, South Bend, IN <br />
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