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We Undertook Internal Strategic Planning in 2023 <br /> Centralized l&T was created almost 10 years ago for a smaller city that <br /> had less technology, less data, lower technology costs, less external <br /> risks, and different resident expectations re: service delivery. <br /> Since l&T was created, there have been no significant re-orgs to our <br /> structure. In the current structure, there was no dedicated personnel or <br /> positions for: <br /> • Web management and digital services <br /> See Appendix slides <br /> • Software maintenance/product management or more about <br /> • Cybersecurity rising tech demand <br /> at the City <br /> City of South Bend <br /> 4 Innovation &Technology <br /> Filed in Clerk's Office <br /> . <br /> Bianca Tirado <br /> City Clerk, South Bend, IN <br />