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Insights <br />Applicants often miss the follow-up emails <br />Intake team will make follow-up calls <br />to ask business owners if they are still <br />interested in business support <br />•Minority Women continue to be the largest demographic inquiring and using the Business <br />Assistance Suite <br />Male-owned business owners do utilize the <br />Business Assistance Suite,the Office of <br />Diversity and Inclusion will survey male <br />participants to understand how the SBAS <br />can better to serve their business needs <br />•The Business Suite launched out of the Office Diversity and Inclusion is being utilized by <br />96%of minority business owners,efforts will continue to maintain minority participation <br />The Office of Diversity and Inclusion will <br />work with women entrepreneurship <br />initiatives to increase programmatic uptake <br />and diversity of participants <br />200 <br />100 <br />0 <br />71 <br />Intake <br />162 <br />Online Submissions Vs. <br />Intakes Completed <br />Online Responses Intakes Completed <br />Sex <br />Male Female <br />Demagraphics <br />Minority Non Minority