InfoSend Master Service Agreement - Utility Bill Printing and Mailing Services

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InfoSend MSA Rev. 7.31.2020 13 | P a g e Section 3.1. Custom Forms/Envelopes If Client has selected the Printing and Mailing Service and at any time requests that InfoSend Fees include the cost of custo m Client- specific materials (either in this Agreement or since its execution), then Client understands and accepts that these mater ials will be purchased in bulk to achieve the lowest possible per-unit cost. Client agrees to purchase any remaining supplies of requested custom materials (normally forms or envelopes) if Client stops using InfoSend’s Service for any reason. Client agrees to purchase the remaining supply of custom forms/envelopes upon Client’s request to change the custom forms/envelopes before the supply has been deplet ed. Section 3.2. USPS Postage Rates Postage rates are determined by the United States Postal Service. All postage rate changes are determined directly by USPS and are independent of any InfoSend service or materials fees. In no event shall any change in the postage rates affect the InfoSend service or materials fees. The Client will be invoiced the amount of excess for overweight and foreign mail. Section 3.3. Postage Deposit InfoSend purchases the postage needed to mail Client documents on the day of mailing. The postage charges are later invoiced to Client based on the Client’s payment terms. InfoSend requires Client to submit a postage deposit prior to the first mailing t o facilitate the payment terms. This amount will remain in deposit for the duration of the Agreement. Upon Agreement expiration or termina tion Client must pay in full any outstanding invoices from InfoSend for payables created under this Agreement; the postag e deposit will be refunded within fifteen (15) days of the date that the last open invoice is paid. The postage deposit is subject to an annual review and may be adjusted to account for changes to Client average mailing volum e or changes to USPS postage rates. There will be no more than one adjustment requested per year, if at all. The postage deposit amount is calculated by multiplying the estimated number of mail pieces per month by the current 5 -Digit pre- sorted first class postage rate. The postage deposit amount due for your account is: 48,000 mail pieces per month x $0.423 = $20,304.00. Section 4. eBusiness Service Fees: Not Applicable Section 5. Client Go-Live and Fees InfoSend will provide Client with a Demo instance of the System to a pprove configuration and simulation of Services. Upon Client approval of the Demo instance of the System and sample outputs from Services, InfoSend will create a copy of Demo System in Production for completion of final User Acceptance Testing (UAT). Clien t will be given the UAT Period to complete internal testing prior to initiating Go-Live. All Setup and recurring Monthly Fees will become due upon the sooner of (a) Client Go -Live with the application or (b) 60 days from InfoSend delivery of Production System for UAT. Section 6. Implementation Project Cost Subsidization: Not Applicable