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81 <br />Horton p: 800.282.5113 <br />tf: 800.282.5113 <br />EMERGENCY VEHICLES f: 800.513.8192 <br />lL1�GROUP warranty@hortonambulance.com <br />hortonambulance. corn <br />NON-STRUCTURAL CONVERSION WARRANTY OVERVIEW FOR END USERS <br />Horton Emergency Vehicles' (HEV) warranty extends two (2) years from the warranty start date as noted on the HEV final <br />manufacturer sticker, or 24,000 miles, whichever occurs first. <br />These warranties extend only to standard HEV features and published standard HEV options. Special options and <br />features not part of HEV's published option list shall be subject to such warranty, if any, as HEV may designate in writing <br />to each specific case. <br />HEV's warranty does not include the chassis, chassis parts or any components or equipment manufactured by others and <br />installed by HEV, all of which are subject to warranties issued by other parties. The warranty does not include normal - <br />wear parts such as tires, batteries, bulbs, or upholstery. Warranty coverage of special options components will be <br />considered on a case -by -case basis with the terms given in writing. Warranty coverage is based upon reasonable <br />maintenance and prompt notification of defects. This warranty will not cover defects resulting from misuse, negligence, <br />accident, or overloading the vehicle beyond its weight rating. All warranty repairs must be completed by HEV or a HEV- <br />authorized party. This warranty does not cover work that was not performed by HEV. <br />HEV's warranty does not cover travel expenses, towing charges, mileage, downtime, or personnel time associated with <br />warranty repairs. HEV shall have no obligation to provide a replacement vehicle. <br />HEV shall determine the extent of warranty repairs. <br />HEV's warranty covers the vehicle as delivered. Changes to the vehicle could change the structural integrity of the vehicle <br />or damage equipment. Specific consent must be obtained from HEV for the warranty to remain in effect. <br />Horton Emergency Vehicles reserves the unrestricted right at any time, and from time to time to make changes in the <br />design of, and/or improvements on its products without thereby imposing any obligation on itself to make corresponding <br />changes or improvements in or on its products theretofore manufactured. <br />This manufacturer's warranty is provided in place of any and all other representations or express or implied warranties, <br />including the implied warranty of merchantability. No person is authorized to make any other or further representation or <br />warranty on behalf of Horton Emergency Vehicles or its Dealers. Your right to service and replacement of parts on the <br />terms expressly set forth herein are your exclusive remedies and neither the manufacturer nor any of its Dealers shall be <br />liable for damages, whether ordinary, incidental, or consequential. <br />Contact an authorized Horton dealer or representative to make arrangements for work to be completed locally or at <br />Horton Emergency Vehicles. Occasionally a dealer may need to obtain authorization from HEV for major repair work. <br />Without Horton approval, any repairs complete may not be covered. All bills for service under warranty must be submitted <br />to HEV by an HEV-authorized dealer. <br />Filing a Warranty Claim <br />Contact your authorized Horton Dealer in order to submit warranty claims. Please provide the following: <br />Horton Serial Number <br />Chassis VIN <br />Mileage of the vehicle at the time of concern <br />What is the symptom or circumstance for the concern to occur? <br />