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South Bend Fire Department <br />One (1)Mnls, Bdy Complete, Electronic Internet Service <br />01-33-3400 <br />"ON-LINE"SERVICE MANUAL SUPPORT <br />As part of the standarddelivery manual, ROSENBAUER shall give a password-protected link to <br />the end user,allowing access to the manufacturers' database on serviceparts. The internet-based <br />system shall allow the end user to access the major component supplier's service parts listing <br />such as Hale,Waterous,Akron, etc. This shall be accomplished with simplistic point and click <br />features on the manufacturer line item within the "stripper" or "line item sheet". This will <br />include, automatic updates, printable schematicsand manufacturer'sweb links and is available in <br />the commercially available format of Adobe Acrobat Reader toaccess these documents. <br />Rosenbauer America,LLC shall submit withthe bid proposal, a sample setof on line Adobe <br />formatted material that has been printedfrom themanufacturer’swebsite. <br />Parts Listings within Manuals <br />The manuals will include cross-reference part numbers from the ROSENBAUER part number to <br />the vendor parts. Example:ROSENBAUER Hydraulic Ladder Rack, Part #LR-MN-0002 <br />cross-referenced to Ziamatic Corporation Part 098-MN2345. This will allow for reference <br />between individual partsand complete installation assemblies as completed by the body builder. <br />The manuals will list all components of the vehicle that includes a vendorpart utilized in a <br />complete installation via the manufacturer’s "line item sheet" or "stripper" utilized to <br />manufacture the completed vehicle. Theseare "As Built" and proposals with "typical" or <br />"generic" manuals will be rejected. <br />Illustrative Schematicswithin Manuals <br />ROSENBAUER shall include installation diagrams and drawings of all major sub assemblies. <br />This will include components such as hydraulic ladderrackassemblies, pump panels, tanks, fire <br />pumps, etc. The drawings shall be linked via anInternet based service program, in an electronic <br />format from the manufacturers "stripper" (line item listing) of the manufacturing document. <br />ROSENBAUER shall submit, upon request, a sample schematic. <br />DigitalImages within Manuals <br />Inaddition to two and three-dimensional installation drawings, ROSENBAUER shall make <br />accessible, via an internet based link, the actual photos of the installed components listed within <br />the "stripper" or line sheet. This will include, butnot limited to wiring terminals, main body <br />distribution strips, fire pump shifting, auxiliary components, etc.ROSENBAUER shall submit <br />a sample of these uponrequest. <br />10040-001909/02/20 <br />14 <br />PDF created with pdfFactory Pro trial version www.pdffactory.com <br /> <br />