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Types of Citizen Review <br />According to experts, “There is no single model [of citi- <br />zen oversight], and it is difficult to find two oversight <br />agencies that are identical.”3 However, most oversight <br />systems fall into one of four types:4 <br />• Type 1:Citizens investigate allegations of police mis- <br />conduct and recommend findings to the chief or sheriff. <br />• Type 2: Police officers investigate allegations and <br />develop findings; citizens review and recommend that <br />the chief or sheriff approve or reject the findings. <br />• Type 3: Complainants may appeal findings established <br />by the police or sheriff’s department to citizens,who <br />review them and then recommend their own findings to <br />the chief or sheriff. <br />• Type 4: An auditor investigates the <br />process by which the police or sher- <br />iff’s department accepts and investi- <br />gates complaints and reports on the <br />thoroughness and fairness of the <br />process to the department and the <br />public. <br />While some oversight procedures rep- <br />resent “pure” examples of these mod- <br />els, many oversight systems are hybrid <br />models that merge features from the <br />four different types into their own <br />unique formulation. For example, the <br />Office of Community Ombudsman in <br />Boise, Idaho, created in 1999, combines the authority to <br />investigate complaints—a type 1 oversight system—with <br />the responsibility to review internal affairs investigations <br />to determine if they are thorough and fair—a type 4 over- <br />sight system.5 <br />Furthermore, as discussed in chapter 3, “Other Oversight <br />Responsibilities,” any oversight system may undertake <br />three other responsibilities in addition to investigating, <br />reviewing, or auditing citizen complaints: <br />1. Recommending changes to department policies and <br />procedures and suggesting improvements in training. <br />2. Arranging for informal or formal mediation. <br />3. Assisting the police or sheriff’s department to develop <br />or maintain an early warning system for identifying <br />potentially problematic officers. <br />To make an informed decision about which type of <br />oversight procedure to adopt and which additional <br />responsibilities to undertake, jurisdictions need to <br />examine tradeoffs inherent in fashioning an oversight <br />system—what they will gain and lose by the approach <br />they select. Only with these tradeoffs in mind can com- <br />munities select a system that will best meet their local <br />needs, resources, and constraints. Exhibit 1–1 lists some <br />of the tradeoffs jurisdictions need to consider in selecting <br />an oversight procedure. <br />In addition to weighing tradeoffs, selecting oversight <br />features may depend on several criteria: <br />• Which features does the public <br />want? <br />• Which features are most effective in <br />achieving the goals the community <br />expects the oversight procedure to <br />achieve? <br />• Which features may create conflict <br />with the police or sheriff’s depart- <br />ment or the police union, and which <br />features may disappoint community <br />activists? <br />• How much will the features cost? <br />• How will the new features mesh with existing over- <br />sight procedures? <br />Potential Benefits of Citizen <br />Oversight <br />Oversight systems have the potential to benefit com- <br />plainants, police and sheriff’s departments, elected and <br />appointed officials, and the public at large. The extent to <br />which benefits materialize depends not only on the type <br />of oversight procedure implemented but also, and criti- <br />cally, on how well these groups work together. The work- <br />ing relationships among the groups in turn depend to a <br />tremendous extent on the personality, talents, dedication, <br />C HAPTER 1: INTRODUCTION <br />6 <br />To make an informed <br />decision about which type of <br />oversight procedure to adopt <br />and which additional respon- <br />sibilities to undertake, juris- <br />dictions need to examine <br />tradeoffs inherent in fashion- <br />ing an oversight system— <br />what they will gain and lose <br />by the approach they select.