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C ITIZEN R EVIEW OF P OLICE: APPROACHES AND I MPLEMENTATION <br />109 <br />3. Specify precisely the review system’s objectives. <br />Without specific objectives such as the ones listed in <br />chapter 7, “Monitoring, Evaluation, and Funding,” the <br />involved parties may lock horns because they have <br />different expectations of what the system should be <br />doing and accomplishing. Even if all the involved par- <br />ties do not agree on what the oversight system should <br />be trying to accomplish, at least they will have the <br />same understanding of its goals. <br />That said, it remains true that the most severe antagonism <br />surrounding citizen oversight is usually between the <br />oversight body and the police or sheriff’s department and <br />between the review process and union leaders. This chap- <br />ter reviews some of the principal sources of conflict <br />between oversight bodies and law enforcement agen- <br />cies—including police unions—and suggests possible <br />solutions. <br />Police Criticisms of <br />Oversight Procedures <br />Exhibit 6–1 summarizes the concerns many police and <br />sheriff’s departments express about citizen oversight <br />along with possible responses to their concerns. As <br />shown in the exhibit and discussed below, these concerns <br />generally fall into three categories: <br />1. Oversight procedures represent outside interference. <br />2. Oversight staff lack experience with and understand- <br />ing of police work. <br />3. The oversight process is unfair. <br />Citizens should not interfere with <br />police work <br />Most police administrators believe their agencies should <br />have the final—and often only—say in matters of disci- <br />pline, policies and procedures, and training. Police <br />administrators feel they have to be held accountable for <br />their officers’ behavior because they are in charge. <br />Without final say over discipline, policy, and training, <br />their accountability is undermined. (See “Should Citizens <br />Control the Discipline Process?”) <br />Police executives’ objections to citizen oversight some- <br />times reflect their belief that they already do a good job <br />responding to citizen complaints. As a result, when a <br />finding from an oversight body disagrees with the <br />department’s internal finding, some chiefs and sheriffs <br />WORKING WITH ACTIVISTS <br />Local activists have often been as critical of oversight systems as have police departments and unions. Sometimes <br />they criticize the system’s lack of power; other times, they report that oversight staff are not using the authority <br />they have to pursue cases of alleged police misconduct. One activist observed,“San Francisco’s citizen oversight <br />organization has the most money and best structure in the Nation, yet it sustains only 10 percent of cases.” <br />A newsletter published by Dan Handelman, a member of Portland Copwatch, an organization that tracks alleged <br />police misconduct, objects to the fact that the Portland police chief can ignore, and in the newsletter’s opinion has <br />ignored, reversals of IA findings by the city council acting in its capacity as the city’s oversight board. However, in <br />one of the two recent examples when the chief did this, the council’s vote to reverse was 3 to 2, suggesting that <br />there was room for honest disagreement. As a result, the chief’s decision in this case, although it rejected the <br />council’s decision, was not necessarily arbitrary. However, the council’s vote in the second matter was 4 to 1. <br />In any case, Handelman’s larger concern is that the city council—that is, elected citizens—not the chief, should <br />have the final say in determining whether officers engaged in misconduct. <br />According to a board member in another city,“Some groups are very vocal and bring police problems to the <br />media and raise holy hell. But if they didn’t, we would not have achieved this level of oversight. So they play a <br />beneficial role, but they can make life painful because they say some ridiculous things.”