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C HAPTER 5: ADDRESSING I MPORTANT I SSUES IN C ITIZEN O VERSIGHT <br />98 <br />Portland Police Bureau includes a notice about the <br />review board with the letter it sends to complainants <br />reporting their case findings (see exhibit 5–3). <br />Some Tucson beat officers hand out the <br />independent police auditor’s business <br />cards. Officers who work the beat <br />where the auditor is located periodically <br />come in to ask for new supplies of <br />cards, as do the secretaries at depart- <br />ment substations. <br />Issues of Oversight <br />Mechanics <br />Jurisdictions need to address—or reexamine—several <br />organizational issues related to the structure of their <br />oversight process. <br />Oversight’s legal basis <br />Citizen review bodies have been established by munici- <br />pal ordinance, State statute, voter referendum, mayoral <br />executive order, police chief administrative order, and <br />memorandum of understanding. The vast majority have <br />been established by municipal ordinance.1 Typically, the <br />authorizing body or legislation grants the oversight body <br />the power to adopt rules and regulations and develop <br />procedures for its own activities and investigations. <br />Examples of these rules include Berkeley’s 16-page <br />“Regulations for Handling Complaints Against Members <br />of the Police Department” and Minneapolis’ 28-page <br />“Civilian Police Review Authority Administrative Rules.” <br />(See chapter 8, “Additional Sources of Help.”) <br />Eligible complainants and cases <br />San Francisco accepts anonymous complaints but sus- <br />tains them only with corroboration. Most jurisdictions <br />permit aggrieved citizens and the parents of juveniles to <br />file complaints. San Francisco also allows organizations <br />to file complaints. The Berkeley Police Review Com- <br />mission designated itself as the complainant in one case. <br />Many oversight systems do not accept complaints by one <br />officer against another officer. <br />Deciding what types of cases to review or investigate <br />has important implications for staffing needs, system <br />costs, and, above all, case processing delays (see <br />“Minimizing Delays” on page 101). Mark Gissiner, <br />past president of the International Association for <br />Civilian Oversight of Law Enforcement, recommends, <br />on the one hand, that systems not try <br />to handle every type of complaint <br />because the result can be a large <br />backlog of cases whose resolution is <br />delayed significantly, especially if <br />hearings are held on each case. On the <br />other hand, Gissiner says, oversight <br />systems should investigate or review <br />all cases involving use of firearms. <br />Because most oversight systems have <br />been established in response to an <br />incident in which the police shot some- <br />one, the public expects an oversight body to review <br />these cases. Indeed, the St. Paul and Orange County <br />boards automatically review all cases in which an <br />EXHIBIT 5–2. OCC INCIDENT <br />INFORMATION CARD <br />Tucson officers who work <br />the beat where the auditor <br />is located periodically come <br />in to ask for new supplies <br />of business cards, as do <br />the secretaries at <br />department substations.