Sewer Insurance Reimbursement – Sewer Service Line Repair 1231 East Wayne St. - Neovi Karakatsanis and Jonathan Swarts

Home Browse Search

INTER-OFFICE MEMORANDUM DEPARTMENT OF PUBLIC WORKS DIVISION OF ENGINEERING 1.The resident is being charged $1.18 per month for the coverage (South Bend Municipal Code, Chapter 17, Article 7, Section 17-56, et seq.). 2.If the City takes what the customer is saying as being true, the customer did not become aware of the existence of the program until informed by their neighbor following completion of the work. 3.Per the Municipal Code, all funds collected under the program are be used solely to address repair/replacement of failing private sewer connections, along with program administrativeand inspection cost. 4.The City’s website contains very little information about the availability of the fund ). It is therefore (https://311.southbendin.gov/knowledgecenter/article/?id=KA-04537 reasonable to believe that the customer did not know about the existence of the program and/or the process to be followed prior to engaging a contractor to perform the work necessary to repair the customer’s private sewer failure. 5.The customer happened to engage the services of one of the City’s pre-qualified contractors (i.e., Niezgodski Plumbing, Inc.); and it appears that Niezgodski contractor did not inform the customer about the existence of the program. 6.If the City takes what the customer is saying as being true, the customer did not become aware of the existence of the program until informed by their neighbor following completion of the work. After extensive review by City Legal, Niezgodski Plumbing, and Public Works, all are in agreement that this work would have been covered by the Sewer Insurance Reimbursement Program, if the owners had been aware of the program. I am available to answer any questions. Thank you.