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City of South Bend 6 February 14, 2020 <br />Crowe Engagement Terms <br />Crowe wants Client to understand the terms under which Crowe provides its services to Client and the <br />basis under which Crowe determines its fees. These terms are part of the Agreement and apply to all <br />services described in the Agreement as well as all other services provided to Client (collectively, the <br />“Services”), unless and until a separate written agreement is executed by the parties for separate services. <br />Any advice provided by Crowe is not intended to be, and is not, investment advice. <br />CLIENT’S ASSISTANCE – For Crowe to provide Services effectively and efficiently, Client agrees to <br />provide Crowe timely with information requested and to make available to Crowe any personnel, systems, <br />premises, records, or other information as reasonably requested by Crowe to perform the Services. Access <br />to such personnel and information are key elements for Crowe’s successful completion of Services and <br />determination of fees. If for any reason this does not occur, a revised fee to reflect additional time or <br />resources required by Crowe will be mutually agreed. Client agrees Crowe will have no responsibility for <br />any delays related to a delay in providing such information to Crowe. Such information will be accurate and <br />complete, and Client will inform Crowe of all significant tax, accounting and financial reporting matters of <br />which Client is aware. <br />PROFESSIONAL STANDARDS – As a regulated professional services firm, Crowe must follow <br />professional standards when applicable, including the Code of Professional Conduct of the American <br />Institute of Certified Public Accountants (“AICPA”) and, to the extent applicable, the Public Company <br />Accounting Oversight Board (PCAOB). Thus, if circumstances arise that, in Crowe’s professional judgment, <br />prevent it from completing the engagement, Crowe retains the right to take any course of action permitted <br />by professional standards, including declining to express an opinion or issue other work product or <br />terminating the engagement. <br />REPORTS – Any information, advice, recommendations or other content of any memoranda, reports, <br />deliverables, work product, presentations, or other communications Crowe provides under this Agreement <br />(“Reports”), other than Client’s original information, are for Client’s internal use only, consistent with the <br />purpose of the Services. Client will not rely on any draft Report. Unless required by an audit or other <br />attestation professional standard, Crowe will not be required to update any final Report for circumstances <br />of which we become aware or events occurring after delivery. <br />CONFIDENTIALITY – Except as otherwise permitted by this Agreement or as agreed in writing, neither <br />Crowe nor Client may disclose to third parties any information provided by or on behalf of the other that is <br />expressly designated as confidential and/or proprietary. Client use of any Crowe work product will be limited <br />to its stated purpose and to Client business use only. However, Client and Crowe each agree that either <br />party may disclose such information to the extent that it: (i) is or becomes public other than through a breach <br />of this Agreement, (ii) is subsequently received by the recipient from a third party who, to the recipient's <br />knowledge, owes no obligation of confidentiality to the disclosing party with respect to that information, (iii) <br />was known to the recipient at the time of disclosure or is thereafter created independently, (iv) is disclosed <br />as necessary to enforce the recipient's rights under this Agreement, or (v) must be disclosed under <br />applicable law, regulations, legal process or professional standards. <br />THIRD PARTY PROVIDER – Crowe may use a third-party provider in providing Services to Client, if Client <br />agrees to and authorizes such use in writing and in advance of Crowe hiring any third-party provider. Use <br />of a third-party provider may require Crowe to share Client confidential information with the provider. If <br />Crowe uses a third-party provider, Crowe will enter into a confidentiality agreement with the provider to <br />require the provider to protect the confidentiality of Client’s confidential information, and Crowe will be <br />responsible to Client for maintaining its confidentiality. The limitations on Client’s remedies, vis-à-vis Crowe, <br />in this Agreement will also apply to any subcontractors. <br />DATA PROTECTION – If Crowe holds or uses Client information that can be linked to specific individuals <br />who are Client’s customers ("Personal Data"),Crowe will treat it as confidential and comply with applicable <br />US state and federal law and professional regulations (including, for financial institution clients, the <br />objectives of the Interagency Guidelines Establishing Information Security Standards) in disclosing or using <br />such information to carry out the Services. The parties acknowledge and understand that while Crowe is a <br />service provider as defined by the California Consumer Privacy Act of 2018 and processes Client <br /> <br />