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F)aftner. Package. Protect. <br />To whom it may concern, <br />Any warranty claims regarding products of the same type as those contemplated by this <br />request for proposal over the past 5 years have all be honoured if the damage was <br />effectively a manufacturing defect regarding said products. Also, there has been no legal or <br />administrative settlement with regards to warranty claims during that period for the <br />aforementioned products. <br />Best regards, <br />....................................................................... <br />Me Gabrielle Charlebois <br />Legal Counsel, Commercial <br />