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CITY OF SOUTH BEND ' OFFICE OF THE CLERK provide not only debriefing, but then, if they recognize that someone needs additional care etc. Then they're able to match those people up to the appropriate care. He continued, I'll also give a shout out to the Human Resources department. The City has a EAP program, that allows five(5) free visits for City personnel to be able to go and receive counseling. For the public safety agencies, they bump it up to twelve (12) visits for each individual. That includes family members who are often impacted. It can even be things like marriage counseling and that kind of stuff. It's on the front and center of our radar. You'll hear about cancer prevention in the fire service momentarily, but those two (2) items go hand in hand, with the fire service anyway. As far as our most critical things that we're looking at internally and making sure that we're addressing with our personnel. Councilmember Jo Broden asked, Could you characterize the interaction with regard to the paramedics, in terms of frequency of visits, type of visit, medical versus case management, the duration, repetitiveness with a single client? Are there any stats that you could share on that with us? Chief Cox answered, We can, and we will be presenting at SB Stat in the third (3`d) quarter and that is exactly what we're presenting on, is our data set that we've developed from the pilot program. Again, I don't have those numbers in front of me. I don't want to tell the Council the wrong thing. I will tell you there is a significant amount of these individuals that Suzie is able to visit and resolve their case within one(1) visit. As I said, we have a lot of people that may or may not just have Internet access and they have no way to sign up for Medicaid. She arrives at their house, recognizes that they're eligible, and then she signs them up. Then, they're off to the races, and they're able to get the care that they need through Medicaid. She does have cases where she's had to go back and provide follow-up care with different types of people. It just depends on the case. Councilmember Broden stated, But, first(1st) identified through a EMS or fire incident? Through referrals? Chief Cox replied, When we started the program, we had to start from something. What we did is we did an analysis of all the patients that we had transported to the hospital in the previous twelve (12)months. We identified,just the top, I believe, eighty(80) users of the EMS system. Suzie just went and reached out to all eighty (80) of those people. As things have gone forward now, what we've been doing is fire crews will go out to somebody's home, they'll recognize that individual needs services, and then that fire crew can then match Suzie with them. She handles that case by case. Councilmember Broden followed up, Thank you. Committee Chair White stated,Thank you. Good information and exciting. We can make sure that our local news people can really grab a hold to this. Chief Cox stated, I couldn't agree more. Absolutely, cause it's a good story. One (1) of the other special initiatives that we are focused on for the probably foreseeable future is cancer in the fire service. As you all know, we just had one (1) of our firefighters pass away last week. We had the funeral last week on Wednesday, he died the previous Wednesday. He is the second (2nd) EXCELLENCE ACCOUNTABILITY INNOVATION INCLUSION EMPOWERMENT 455 County-City Building 227W Jefferson Bvld South Bend.Indiana 46601 p 574.235.9221 f 574.235.9173 TTD 574.235.5567 vwvwsouthbendin.gov 8