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ShotSpotter" <br />Detect • Protect • Connect <br />November 6, 2109 <br />Chief Scott Ruszkowski <br />South Bend Police Department <br />701 W Sample Street <br />South Bend, IN 46601 <br />Dear Chief Ruszkowski: <br />I am pleased to be working with Trish Layne, ShotSpotter's Sales Director — Midwest Region, <br />supporting the subscription renewal process for her customers. Trish will remain your Sales <br />Director and primary contact within our Sales organization. <br />As you may be aware, the Department's current ShotSpotter subscription expires on January <br />23, 2020. To that end, the attached Quote SBENDPD110619 is for an additional one-year term <br />of the current subscription (January 24, 2020 through January 23, 2021) for the 4.0 square mile <br />coverage area. <br />Since the current rate for the Department's coverage area is well below our current market <br />pricing, the attached quote includes our standard pricing adjustment (a 5% increase over the <br />previous rate). At the end of this term, the renewal rate will include an additional pricing <br />adjustment, so please plan accordingly for the January 24, 2021 through January 23, 2022 <br />subscription term. This price quotation does not include any state or local taxes; please notify <br />me if the price quotation needs to be adjusted for applicable taxes. <br />To reiterate the other recent changes to our pricing, please note the following: <br />• Effective June 1, 2019, we instituted a $799 fee to create a Detailed Forensic Report (DFR) <br />and a $350/hour fee for expert witness testimony or other forensic consultation services <br />from our forensic team (note that the DFR charge will not apply for Officer -Involved <br />Shootings or search warrant requests). <br />• Effective January 1, 2020, our annual Flex Subscription fees will be $70,000 per square mile <br />per year (note that the Department will only have a 5% increase next term). <br />We appreciate the opportunity to support the Department in your efforts to reduce gun violence <br />and build community trust. Should you have any questions regarding the Department's <br />subscription renewal, please feel free to call me at 510-298-8668. <br />Sincerely, <br />i f11t11ALf V111 . <br />Boa d of uw a' <br />Karen Isotalo <br />Director, Sales Operations <br />ShotSpotter, Inc. <br />7979 Gateway Blvd., Suite 210 <br />Newark, CA 94560 <br />+1 510 794 3100 main <br />+1 888 274 6877 toll free <br />wyx M: A l i fl?t f f m ist <br />