Laserfiche WebLink
(b) Email support during Operating Hours; <br />(c) Live Web conferencing with a support representative during Operating Hours where required to understand <br />the support case; <br />(d) Case tracking through our online case tracking system; <br />(e) Access to an online Support Portal 24 hours a day, 7 days a week; and <br />(f) Entitlement to download and use each new Major and Minor Release of the Software for which you have <br />obtained licenses. <br />Aquatic Informatics Software License Agreement 10 <br />