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ZEFENERGY <br />uses of Customer account or the Equipment with or <br />without Customer's knowledge or consent. <br />CONFIDENTIALITY; <br />PROPRIETARY RIGHTS <br />3.1 Each party (the <br />"Receiving Party") understands that the other party (the <br />"Disclosing Party") has disclosed or may disclose <br />business, technical or financial information relating to the <br />Disclosing Party's business (hereinafter referred to as <br />"Proprietary Information" of the Disclosing Party). <br />Proprietary Information of Company includes non-public <br />information regarding features, functionality and <br />performance of the Service. Proprietary Information of <br />Customer includes non-public data provided by Customer <br />to Company to enable the provision of the Services <br />("Customer Data"). The Receiving Party agrees: (i) to take <br />reasonable precautions to protect such Proprietary <br />Information, and (ii) not to use (except in performance of <br />the Services or as otherwise permitted herein) or divulge to <br />any third person any such Proprietary Information. The <br />Disclosing Party agrees that the foregoing shall not apply <br />with respect to any information after five (5) years <br />following the disclosure thereof or any information that the <br />Receiving Party can document (a) is or becomes generally <br />available to the public, or (b) was in its possession or <br />known by it prior to receipt from the Disclosing Party, or <br />(c) was rightfully disclosed to it without restriction by a <br />third party, or (d) was independently developed without use <br />of any Proprietary Information of the Disclosing Party or <br />(e) is required to be disclosed by law. <br />3.2 Customer shall <br />own all right, title and interest in and to the Customer Data. <br />Company shall own and retain all right, title and interest in <br />and to (a) the Services and Software, all improvements, <br />enhancements or modifications thereto, (b) any software, <br />applications, inventions or other technology developed in <br />connection with Implementation Services or support, and <br />(c) all intellectual property rights related to any of the <br />foregoing. <br />3.3 Notwithstanding <br />anything to the contrary, Company shall have the right to <br />collect and analyze data and other information relating to <br />the provision, use and performance of various aspects of <br />the Services and related systems and technologies <br />v2.1_20191003 <br />(including, without limitation, information concerning <br />Customer Data and data derived therefrom), and Company <br />will be free (during and after the term hereof) to (i) use <br />such information and data to improve and enhance the <br />Services and for other development, diagnostic and <br />corrective purposes in connection with the Services and <br />other Company offerings, and (ii) disclose such data solely <br />in aggregate or other de -identified form in connection with <br />its business. No rights or licenses are granted except as <br />expressly set forth herein. <br />4. PAYMENT OF FEES <br />4.1 Customer will pay <br />Company the then applicable fees described in the <br />Quotation or Sales Order Form provided by an authorized <br />representative of Company for the Services and <br />Implementation Services in accordance with the terms <br />therein (the "Fees"). If Customer's use of the Services <br />exceeds the Service Capacity set forth on the Order Form <br />or otherwise requires the payment of additional fees (per <br />the terms of this Agreement), Customer shall be billed for <br />such usage and Customer agrees to pay the additional <br />fees in the manner provided herein. Company reserves the <br />right to change the Fees or applicable charges and to <br />institute new charges and Fees at the end of the Initial <br />Service Term or then current renewal term, upon thirty (30) <br />days prior notice to Customer (which may be sent by <br />email). If Customer believes that Company has billed <br />Customer incorrectly, Customer must contact Company no <br />later than 60 days after the closing date on the first billing <br />statement in which the error or problem appeared, in order <br />to receive an adjustment or credit. Inquiries should be <br />directed to Company's customer support department. <br />4.2 Company may <br />choose to bill through an invoice, in which case, full <br />payment for invoices issued in any given month must be <br />received by Company thirty (30) days after the mailing date <br />of the invoice. Unpaid amounts are subject to a finance <br />charge of 1.5% per month on any outstanding balance, or <br />the maximum permitted by law, whichever is lower, plus all <br />expenses of collection and may result in immediate <br />termination of Service. Customer shall be responsible for <br />all taxes associated with Services other than U.S. taxes <br />based on Company's net income. <br />TERMINATION <br />5. TERM AND <br />2 of 6 <br />