Agreement - Software Renewal for WaterTrax Software Subcription Renewal - Aquatic Informatics Inc.

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DocuSign Envelope ID: 6B6C5015-5447-4954-AF4B-70129A28775D AQUATIC INFORMATICS —SERVICES RENEWAL AGREEMENT Effective Date of this Renewal: November 91h, 2019 SCOPE City of South Bend 830 N.Michigan St Aquatic Informatics ("Al") South Bend, IN 46601 - and - 2400 —1111 West Georgia Street USA Vancouver, BC Canada, V6E 41V13 A. This Services Renewal Agreement (the "Renewal") is between Aquatic Informatics, Inc. and its affiliates ("Al", "we," "us," or "our") and you the customer of Al renewing your Al license and/or service offerings ("Customer" or "you"). Immediately below is the name of the Al company that is contracting with you based on the country or Al's sales region where you are located and the Al product and service obtained unless otherwise agreed in writing. AQUARIUS and WaterTrax service in Canada and Rest of World ("ROW"): Your agreement is with Aquatics Informatics Inc. a company incorporated under the laws of the Province of British Columbia, Canada. AQUARIUS service in the United States: Your agreement is with Aquatics Informatics USA Inc., a company incorporated under the laws of the State of Washington, USA. AQUARIUS service in Australia and New Zealand: Your agreement is with Aquatics Informatics Australia Pty Ltd., a company incorporated under the laws of the State of Tasmania, Australia. WaterTrax service in the United States: Your agreement is with WaterTrax USA Inc., a company incorporated under the laws of the State of Washington, USA. Linko or Tokay Software service: Your agreement is with Linko Technology Inc., a company incorporated under the laws of the State of Washington, USA. B. Al provides certain service offerings to You. You want to continue obtaining this service offerings from Al for the duration of the term set out in this Renewal. If you had a previous contract with Al respecting the service offerings obtained from Al those terms apply to this Renewal. 1. Renewal 1.1 Al will continue to provide the service offerings to you for the duration of the term set out in Schedule A of this Renewal. This term will automatically renew for successive yearly periods unless a party notifies the other in writing not less than thirty (30) days prior to expiration of intent to not renew 1.2 The cost to you for these service offerings will be set out in Schedule A of this Renewal ("Fees"). All such Fees are payable on a net 30 days basis without setoff or counterclaim, and without any deduction or withholding. Al will notify you if there are any Fees charged for new options or if there are Fee increases. Overdue invoices will accrue interest at the rate of 1.5% of the outstanding balance per month. All Fees are exclusive of applicable federal, provincial, state or local, value added, sales, use, excise, tariffs and/or similar tax or duty. If Al is required to pay or collect any such taxes or duties on any fees charged, then such taxes and duties shall be billed to and paid by you. If you are tax-exempt, then you will provide us with legally -sufficient tax exemption certificates for applicable taxing jurisdictions. Aquatic Informatics Services Renewal Agreement