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axe. <br />4 <br />RAO <br />Questions and Answers <br />Question #1: What is the invoicing procedure and what is the frequency of <br />payment? <br />Answer #1: The contractor will submit all documentation, including invoices, to <br />Central Services. Central Services will be responsible for verifying the work is <br />complete and distributing the documentation to the correct department. <br />Payment will be received on a job -by job basis, once the invoice has been <br />processed by the City's Accounts Payable office. <br />Question #2: Who is the contact person for each department for emergency <br />repair calls? <br />Answer #2: Emergency contacts for each department will be provided to the <br />winning contractor before the final contract negotiated and signed. <br />Question #3: Can proposal respondents vary the hourly rate depending on the <br />classification of employee dispatched to the job? <br />Answer #3: In order to simplify the cost structure but allow for a variety of <br />employee classifications, the Services Cost Information has been be altered to <br />account for licensed and non -licensed personnel. (see next page) <br />- Licensed personnel include those employees who have attained trade <br />status of journeyman plumber or higher. <br />- Non -licensed personnel include assistants, apprentices, drivers, etc. <br />Note: The Hourly Rate is per labor -hour. <br />Version 1/17/2019 <br />