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a, <br />Warranty <br />Solar Shade USA, LLC provides a limited warranty on all the products it supplies. This warranty is the buyer's warranty and no other <br />warranty is implied. This warranty is in effect from the date of payment in full and is void if the structure is not assembled and installed <br />and maintained in accordance with Solar Shade USA installation and warranty instructions, <br />• The purchaser must notify Solar Shade USA in writing of any warranty claim. <br />• Solar Shade USA may repair or replace any item covered by this warranty, at the sole discretion of Solar Shade USA. <br />• This warranty is void if any modification is made to the steel structure components or fabric without written authorization from <br />Solar Shade USA.. Unauthorized modification may result in structural steel or fabric damage. <br />• This warranty is void if damage to the steel components or fabric is the result of vandalism, misuse, acts of God, including but <br />not limited to snow, ice or wind in excess of the applicable building code or the result of the owner's failure to perform regular <br />maintenance. <br />• Solar Shade USA denies any implied warranties of fitness for a particular purpose and Solar Shade USA will not in any event <br />be liable for indirect, consequential or liquidated damages <br />Steel Fabrication <br />All upright steel components fabricated by Solar Shade are warranted to perform structurally for a period of 10 years. Painted surfaces <br />are warranted for 1 year. If you accidentally damage the paint finish, please contact us for touch up paint.. <br />Solar Shade USA Knitted Fabric <br />Solar Shade fabrics carry a limited 10-year performance warranty, effective from the date of payment in full, <br />• The fabric is warranted against structural UV degradation, significant color fading (except red & yellow), deterioration from <br />normal outdoor heat or cold. <br />• This warranty is void if fabric is exposed to chemicals or vandalism, misuse, acts of God, including but not limited to snow, ice <br />or wind in excess of the applicable building code or the result of the owner's failure to perform regular inspections and <br />maintenance. <br />o The knitted shade fabric should be inspected at least a quarterly basis for tightness and to check for any signs of <br />wear or tear damage. <br />o If the shade fabric is exposed to severe wind, snow or ice loads there may be a need for the fabric to be re -tensioned <br />after the event ceases, so that the fabric maintains the required tension to perform as designed and avoid any <br />possibility of mechanical damage taking place as a result of excessive movement of loose fabric. Re -tensioning is <br />easily accomplished by using a socket wrench at the central hub, end of arm dynamic tensioner or by adjusting the <br />turnbuckle(s). <br />o If your shade fabric is damaged by any mechanical means, such as bird strike, wind blown debris, projectile impact <br />such as stones thrown from mowers, vandalism or chemical exposure, it should be repaired as soon as possible by <br />removing the fabric, ship to Solar Shade USA and we will repair and ship back. <br />• If the fabric we provide fails to perform under normal use that is within the intended design, Solar Shade USA will provide <br />repair or replace fabric as follows: <br />1 to 5 years after payment in full: Solar Shade USA will pay 100% of replacement fabric cost <br />6 to 10 years after payment in full: Solar Shade USA will pay 50% of replacement fabric cost <br />Solar Shade USA structures are designed and fabricated in accordance to applicable codes and standards. Wind loads are derived <br />using ASCE 7-10 with coefficients derived from testing the actual material. Steel is designed per current AISC specifications. <br />Our structures are appropriately engineered to carry all required loads and manufactured in accordance with accepted standards and <br />practice. <br />During a high wind occurrence, there are typically significant, extremely high wind bursts and wind-blown debris. It is not possible to <br />anticipate nor practical to design for these conditions. <br />We warrant that the design is in accordance with the applicable code and that we manufacture the structures in accordance with <br />accepted standards and practice. We are not able to guarantee that the structure will not be damaged during a high wind occurrence <br />and we strongly recommend that the simple fabric removal process be followed when high winds are anticipated. <br />This warranty goes into effect when we are paid in full AND when we receive photos of the competed installation, including photos of <br />each tensioning mechanism. <br />If you have warranty questions, please address them to: info solarshadeusacom Admin doco1o119 <br />Corporate: Rick Hill, Missouri USA-T: 4173954500-email: <br />Coneistentfy emeadmg ezpeclstions while provido�g d,e fvest shade s6uctroev awileble <br />