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Master Services Agreement - Accela Inc - Software for Code Enforcement
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Master Services Agreement - Accela Inc - Software for Code Enforcement
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4/4/2025 1:53:20 PM
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9/25/2019 3:04:08 PM
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Board of Public Works
Document Type
Contracts
Document Date
9/24/2019
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2.2.5. access or use the Subscription Services for the purpose of developing or operating products or services <br />intended to be offered to third parties in competition with the Subscription Services or allow access by <br />a direct competitor of Subscription Services; <br />2.2.6. obtain intellectual property rights to the use of any component of the Subscription Services (inclusive <br />of APIs); <br />2.2.7. Create derivative works based on the Subscription Service; <br />2.2.8. reverse engineer, decompile, disassemble, copy, or otherwise attempt to derive source code or other <br />trade secrets from or about any of the Subscription Services or technologies, other than copying or <br />framing on Customer's own intranets or otherwise for Customer's internal business purposes in <br />accordance with Accela's applicable documentation; <br />2.2.9. interfere with or disrupt the integrity, operation, or performance of the Subscription Services or <br />interfere with the use or enjoyment of it by others by, among other things, using it to create, use, send, <br />store, or run viruses or other harmful computer code, files, scripts, agents, or other programs or <br />circumvent or disclose the user authentication or security of the Subscription Services or any host, <br />network, or account related thereto or use any aspect of the Subscription Service components other <br />than those specifically identified in an Order Form, even if technically possible. Accela assumes no <br />responsibility for any fraudulent or unauthorized use of the Software or any portion of the Subscription <br />Services. <br />2.2.10. Use or allow the use of, the Subscription Services by anyone located in, under the control of, or that <br />is a national or resident of a U.S. embargoed country or territory or by a prohibited end user under <br />Export Control Laws (as defined in Section 12.3) <br />2.3 Qata Usage and Storage. The Subscription Service is provided with a limit of two point five tera bites <br />(2.5TB) of data storage for all cloud environments. Additional storage can be purchased from Accela by <br />Customer in blocks of five hundred gigabytes (500GB), with a price of one thousand dollars ($1,000) per year. <br />If the Subscription Service is nearing its expiration date or is otherwise terminated, Accela will initiate its data <br />retention processes, including the deletion of Customer Data from systems directly controlled by Accela. <br />Accela's Data Storage Policy can be accessed hi .// ccel bpx a y/q�jlj rr P a ocy (which URL <br />location and content may be updated from time to time by Accela). <br />2.4 Accela's Res onsibilities. Accela will: (i) make the Subscription Services available to Customer pursuant <br />to this Agreement and any applicable Order Forms; (ii) provide to Customer support related to the Subscription <br />Service in accordance with the Accela Support Terms accessible at lit ers:/'/cci kap car/SaaSpsort,Policy <br />(which URL location and content may be updated from time to time by Accela); and (iii) provide the <br />Subscription Service only in accordance with applicable laws and government regulations. <br />2.5 Customer's Responsibilities. Customer will (i) be responsible for meeting Accela's applicable minimum <br />system requirements for use of the Subscription Service; (ii) be responsible for Authorized Users' compliance <br />with this Agreement and for any other activity (whether or not authorized by Customer) occurring under <br />Customer's account, (iii) be solely responsible for the accuracy, quality, integrity and legality of Customer Data, <br />(iv) use commercially reasonable efforts to prevent unauthorized access to or use of the Subscription Service <br />under its account, and notify Accela promptly of any such unauthorized access or use, and (v) use the <br />Subscription Service only in accordance with the applicable documentation, laws and government regulations, <br />and any written instructions provided by Accela to Customer. <br />3. PAYMENT TERMS. <br />3.1. Invoicing and Payment. Accela will invoice Customer in advance for the Subscription Service. Subscription <br />Service fees are due upon invoice and payable within thirty (30) days of the invoice date. Subscription Service <br />fees will be due no later than the first day of each Subscription Period to which the payment relates. If <br />Customer orders additional Authorized User quantities part -way through an existing Subscription Period, and <br />3 <br />Form Approved by Legal(vo9o5zo18) <br />
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