Master Services Agreement - Accela Inc - Software for Code Enforcement

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MAccela CITY OF SOUTH BEND, IN - ORDER FORM = . ..... . ..... . .......... ...... . .... ....... OrderDetail W Customer Contact Rene Casiano Customer Address 227 West Jefferson Blvd, Floor 12-IT, South Bend, IN 46601 Governing Agreement(s) This Order Form will he governed by the applicable teams and conditions, If those &errns and conditions are non-existent, have expired or have otherwise been terminated, the following ta:rans will govern n as basc,d the Customer's lLClI�,tta.t(it,,ibp aapphcable,, on purchase: Terms 9/2/19 - 9/1/20 o!III HE Order Start Date Unless otherwise specified in the Special Order Terms: Software I icenses & Subscriptions start on the mate of delivery by Accela; I losting and Support start on Accc lar's delivery of the software hosted and/or supported;. Order Duration Unless otherwise specified in the `a e rail ter deer i er nm Subscriptions continue from t o Order Start Date through the number of rnonq hs listed in this Order Forin (or if not listed„ twelve (12) months), Thereafter Subscriptions automatically renew annually as calculated from Order Start Date of Customer's first Subscription purchase, Any Software Licenses or Hardware are one-thne, non . -refundable purchases. Hosting and Support continue from. the Order Start Date through the number of months listed in this Or'fler Form (or if not listed, twelve ('12) months). Professional Services continuer for the duration as outlined in the applicable Statement of Work, Exhibit or the Governing Agreement, as applicable. Special Order Terms']'his Order Igor m replaces all previous order forms for the terms listed above and will govern than Software, Maintenance, and/or Services Items listed on Pager 2 of this Order Forrn. In the event of an inconsistency between this Order I orm, any verning agreement, purchase order, or invoice, the Order l7orrn shall govern as it Iarsr'tainw tea rs transan.Uom For Software Licenses, Ac ceela may terminate this drdcerlWrn in the event, the Software is phased out across Accela s custorner base, In such event,, Accela will provide Customer sufficient advance notice and the ^oar ties will mutuaa'lly agree to a mi �.,ration plan for' converting Customer to another Accr.la generally-availahhe offeringwrtla craanlraralale functionality, Currency USD Invoice Date Unless otherwise stated in the Special Payment Terms, Invoice for the Grand Total $ above will be issued per the governing, terms. Payment Due Date 1,hiless otherwise stated in the Special Payment "Perms or the Governing Agreement(s), all payments are dare on the Invoice Date and payable net 30 days. Special Payment Terms None unless otherwise specified in this section. q or q. � Oi dor Fol I.r,.i �pIaI')p1rIIn,)E( I �1bY,,Co�',I9G,,11,y 10,/ 41181;