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Master Services Agreement - Accela Inc - Software for Code Enforcement
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Master Services Agreement - Accela Inc - Software for Code Enforcement
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4/4/2025 1:53:20 PM
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9/25/2019 3:04:08 PM
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Board of Public Works
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Contracts
Document Date
9/24/2019
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terms of the Agreement; and (b) no authorization or approval from any third party is required in connection <br />with its execution, delivery, or performance of this Agreement. <br />6.4. Disclaimers. EXCEPT AS EXPRESSLY PROVIDED HEREIN, ACCELA DOES NOT MAKE ANY WARRANTIES OF ANY <br />KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND ACCELA SPECIFICALLY DISCLAIMS ALL <br />IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, NON -INFRINGEMENT OR <br />FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES ARISING OUT OF THE COURSE OF DEALING OR <br />USAGE OF TRADE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. Accela will not be responsible <br />to the extent failure of the Subscription Service to operate as warranted is caused by or results from: (i) any <br />modification to the Subscription Service other than a Supported Modification; (ii) combination, operation or <br />use of the Subscription Service with Customer's or a third party's applications, software or systems; (iii) abuse, <br />willful misconduct or negligence by anyone other than Accela or Accela's designee; (iv) use of the Subscription <br />Service other than in accordance with the terms of this Agreement and/or the applicable Specifications and <br />Accela documentation or (v) any of the SLC Exclusions (as defined in the Subscription Service Level <br />Commitment) <br />6.5. Mari"uana-belated Business. Accela is considered a software service provider to its customers and not a <br />marijuana -related business or agent thereof. In addition to the foregoing, Accela only retains Subscription <br />Service fees in accordance with Section 3 (Payment Terms) of this Agreement from its Customer, a state or <br />local government agency, and does not retain these fees from any type of end user, including applicants. <br />6.5.1. It is the sole responsibility of the Customer or end user to offer state law compliant services, which may <br />be coordinated and facilitated through the use of the Subscription Service. <br />6.5.2.Accela makes no representations, promises, or warranties with respect to the legality, suitability, or <br />otherwise regarding any third -party provider, including partners, and have no responsibility or liability <br />with respect to services provided to Customer by such third parties. <br />6.5.3.Customer expressly acknowledges and assumes full responsibility for cooperating with the laws of the <br />state or country of its residency. <br />7. MUTUAL INDEMNIFICATION <br />7.1. lnde"I mnification by Customer. Customer will defend (or settle), indemnify and hold harmless Accela, its <br />officers, directors, employees and subcontractors, from and against any liabilities, losses, damages and <br />expenses, including court costs and reasonable attorneys' fees, arising out of or in connection with any third - <br />party claim that: (i) a third party has suffered injury, damage or loss resulting from Customer's or any <br />Authorized User's use of the Subscription Service (other than any claim for which Accela is responsible under <br />Section 7.2) in violation of this Agreement, applicable law, or the Specifications or (ii) the nature and content <br />of all Customer Data processed by Subscription Services. <br />7.2. Indemnification bra Accela. Accela will defend (or at Accela's option, settle) any third -party claim, suit or <br />action brought against Customer to the extent that it is based upon a claim that the Subscription Service, as <br />furnished by Accela hereunder, infringes or misappropriates the Intellectual Property Rights of any third -party, <br />and will pay any costs, damages and reasonable attorneys' fees attributable to such claim that are awarded <br />against Customer. Accela will have no liability under this Section 7.2 to the extent that any third -party claims <br />described herein are based on (i) any combination of the Subscription Service with products, services, methods, <br />or other elements not furnished by Accela; (ii) any use of the Subscription Service in a manner that violates this <br />Agreement or the instructions given to Customer by Accela; (iii) Customer's failure to incorporate updates or <br />upgrades that would have avoided the alleged infringement; (iv) Customer's breach of this Agreement; and/or <br />Customer's revisions of Subscription Services made without Accela's written consent. THIS SECTION 7.2 STATES <br />
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