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Performance <br />Services <br />issues. In addition, we carefully evaluate the cost implications for equipment selection to ensure we strike <br />the right balance for our customers on quality and cost-effectiveness. Through this, we follow strict <br />internal guidelines for design and engineering to never fall short in performance contracting. Utilizing the <br />only NABCEP Certified Design Specialist (Michael Cooprider) in the state and 13`h in the country, we prove <br />unmatched outlooks and design options for our customers. All our systems are designed with the future <br />in mind. New technologies like energy storage can be easily integrated into our systems at a future time. <br />The process to monitor the performance of the system is headed by our performance assurance group. <br />Performance Services' performance assurance group is dedicated to monitoring the performance of our <br />guaranteed energy savings programs. This strategy of having an in-house team monitoring your system <br />daily for errors helps systems exceed industry standards. On a monthly basis, our performance assurance <br />engineers will review production data and make course corrections as needed to ensure continued solar <br />performance. Performance Services will provide an annual report on the performance of your system. <br />Technology and design strategy of solar °`°`"' ' <br />facilities starts in design. Utilizing Helioscope <br />software, we look at every possible solution <br />before reviewing the top three to five options <br />of engineering design. A sample of our <br />Helioscope design software is shown to the <br />right. <br />Confidential & Proprietary Document 9. Technical Approach - 2 <br />