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6.2.S. Provide System Access <br />Selectron Technologies requires access to the Customer's network and database/ <br />system. Changing or deleting access accounts could lead to disruption in service for the <br />interactive solution and/or Selectron Technologies' ability to provide timely support. <br />Please notify Selectron Technologies immediately if the accounts for the Application <br />Database, payment gateway or network are modified. South Bend is responsible for <br />providing Selectron with appropriate application database and payment gateway <br />network access as defined in the System Integration section. <br />6.2.6. Confirm Service Functionality <br />South Bend, IN has 30 calendar days after service initiation to verify the functionality of <br />the interactive solutions. Within the 30-day system acceptance period the Customer <br />should test system functionality using the provided Quality Assurance Test Plan. <br />Additionally, the System Acceptance Sign -off form must be sent to Selectron <br />Technologies' Project Manager within this period. <br />6.2.7. Contact Customer Support <br />Anytime the Customer requests a significant change to their Selectron interactive <br />solution, an authorized contact from the agency must provide acknowledgement to <br />Selectron's Customer Support Department. A significant change is a modification that <br />will A) change system behavior, B) allow users to change the system, or C) allow access <br />to protected data. <br />June 4, 2019 Page 13 of 13 Trusted Solutions. <br />Real Value. <br />