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Customer Service Platform Update, Maintenance and Licensing Agreement - Selectron Technologies Inc
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Customer Service Platform Update, Maintenance and Licensing Agreement - Selectron Technologies Inc
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4/4/2025 1:43:44 PM
Creation date
7/24/2019 1:30:01 PM
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Board of Public Works
Document Type
Contracts
Document Date
7/23/2019
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1. Overview <br />This Statement of Work (SOW) outlines the services provided by Selectron Technologies, Inc. <br />(Selection) to South Bend, IN (South Bend or Customer). This includes a migration from the <br />Customer's existing Gen4 VoiceUtility system to the Relay platform and a host conversion from <br />Navil-ine to S&S EnQuesta. The features, functionality, and services are provided through Selectron <br />Technologies' Relay communication platform (Relay). <br />June 4, 2019 <br />Revision History <br />1.0 1 Initial Release 1 6/4/2019 <br />Page 2 of 13 Trusted Solutions. <br />Real 'Value. <br />
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