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Problem Solving Using PDCA, A3, and Root Cause Analysis <br />In this course, participants will learn about the Plan, Do, Check, Act (PDCA) problem solving method. in <br />addition, participants will learn about problem solving tools and activities, including A3, root cause analysis, <br />process mapping, cause and effect diagrams, error proofing, and others. Using a variety of real -world scenarios <br />and hands-on activities, participants will practice implementing problem -solving methods and tools. <br />Objectives: <br />- Define "problem" and identify problem -solving skills. <br />- Identify barriers to problem solving. <br />- List the benefits of using a structured problem solving method. <br />- Describe the goals of each Plan -Do -Check -Act (PDCA) step and activities that take place during each step. <br />- Define "root cause" and distinguish between root causes and symptoms. <br />- Document PDCA activities on an A3 template. <br />Intended audience: manufacturing personnel at all levels who want to learn a methodical approach for problem <br />solving or personnel who want to improve their existing problem -solving skills. <br />Summary <br />TOTAL COST FOR Skills for Success - Manufacturing = $21,500.00 <br />Purdue Staff Point of Contact <br />Dietra Rosenkoetter <br />Senior Industry Advisor <br />Purdue MEP <br />8626 E. l l6th Street, Suite 200, Fishers 46038 <br />(317)491-0691 <br />detra@purdue.edu <br />Purdue MEP Center mep.purdue.edu 800-877-5182 Project #18871 Page 13 <br />