Professional Services Agreement - EmNet LLC - Hidden Revenue Locator for Water Readings

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ATTACHMENT A HIDDEN REVENUE LOCATOR SOFTWARE SOLUTION Meter Inaccuracies Diagnostic, for South Bend Water Works. Understanding of Needs South Bend Water Works is committed to gaining a better understanding of the performance of its estimated 38,000 water meters. Valor Water's Hidden Revenue Locator software solution offers a holistic approach to identifying problematic meters, enabling South Bend Water Works to implement a meter replacement program based off actual performance of each individual meter, and offers South Bend Water Works an opportunity to monitor their entire meter inventory in a way that was not available in the industry previously. Hidden Revenue Locator Valor Water Analytics ("Valor"), a smart water company and industry leader in the identification of apparent water loss, has created Hidden Revenue Locator (HRL), a leading edge software as a service ("SaaS") solution that helps our clients identify apparent water loss and make data -based decisions to reduce Non Revenue Water (NRW). There are 3 modules within HRL — Customer Metering Inaccuracies, Customer Leaks, and Customer Data Handling Inaccuracies. Based off conversations with South Bend Water Works, it is recommended to start off with Customer Metering Inaccuracies. The HRL Customer Metering Inaccuracies module will strengthen South Bend Water Work's operations in the following ways: • Identify and address water and revenue loss, at and behind the customer meter • Contribute to meter asset management • Help in the prioritization of meter replacement Support process improvement and efficiencies in operations & field services. Solution Description: Hidden Revenue Locator: The HRL SaaS solution uses several indicator categories to identify meters with apparently water loss issues and, once identified, `flags' those meters. These categories are listed below in Table 1. Reports of flagged meters are delivered to you via Valor's secure web -based client portal in the form of a dashboard (the "Client Portal") that is updated daily (for meters that have hourly data) and monthly (for meters with monthly reads). Water Works staff can log into the Client Portal to access the reports and direct them to the correct departments for back office or field - level issue investigation and resolution. EJCDC E-520 Short Form of Agreement Between Owner and Engineer for Professional Services. Copyright ©2009 National Society of Professional Engineers for EJCDC. All rights reserved. Page 9