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'f.INTER-OFFICE MEMORANDUM <br />MOM* Department of Innovation & Technology <br />City of South Bend 227 W Jefferson Blvd <br />db <br />TO: Board of Public Works, Linda Martin <br />CC: Brian Donoghue, Sandra Kennedy, Michael Schmidt, Benjamin Dougherty <br />FROM: Daniel Collins <br />SUBJECT: Code Works — Development of CoSB 311 Service Portal <br />DATE: 6/4/2019 <br />Linda and Members of the Board <br />We are submitting for review and approval this agreement with South Bend Code Works LLC for <br />professional services related to the development of the CoSB 311 Services Portal. This will allow <br />residents to submit online service requests to the City using the 311 Services Portal. Currently, <br />residents can view information about services on the Portal but must call 311 to submit service <br />requests. <br />Please feel free to reach out if there are any questions. <br />Thank you, <br />Daniel Collins <br />