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3 Components and Parts Warranty -Return Procedure: Do not return any parts unless requested. Return parts must be
<br />cleaned and fully assembled. Parts must be shipped on a prepaid basis.
<br />Octane Forklifts will NOT accept a claim -application for warranty coverage, if Octane Forklifts requests the return of the
<br />subject components or parts, but Octane Forklifts does NOT receive the components/parts within 30 days of the date on
<br />which Octane Forklifts emailed the return -request.
<br />4 Claim -Application Requirements: All claim -applications for warranty coverage must be completed by the Buyer and
<br />received by Octane Forklifts, via email at: warranty@octaneforklifts.com
<br />Email Text Requirements: In the emailed claim -application, the claimant must reference and identify, clearly and
<br />completely, the component(s) or part(s) for which the claimant is requesting coverage under the written Warranties.
<br />Email Photo Requirements: The claimant must attach to the emailed claim -application one or more photos that disclose,
<br />clearly and legibly, the nameplate of the allegedly defective Forklift. The attached photos must depict, clearly and
<br />obviously, the alleged defect or malfunction for which the claimant is requesting coverage under the written Warranties
<br />- and must do so in the context of the Forklift's visibly -revealed condition and operational -environment. The photos must
<br />demonstrate, clearly and precisely, the orientation, position, and location of the component(s) or part(s) for which the
<br />claimant is requesting warranty coverage. The photos must reveal, clearly and legibly, the Serial Number, along with the
<br />Hour Meter with Hour Reading, for the component(s) or part(s) for which the claimant is requesting coverage under the
<br />written Warranties. A claimant also must attach to the emailed claim -application an accurate and exact copy of All Service,
<br />Maintenance, and Repair Records for the Forklift (the machine, as a whole) and for all components and parts that were
<br />in any way serviced, maintained, and/or repaired, separate and apart from the Forklift machine.
<br />5 Warranty Claim Submission: A fully completed, photo -supported claim -application must be received, as an email that
<br />is ISP/server-designated as "received" by Octane Forklifts, at the above -provided email address and account, within 30
<br />days of the date on which an applicable repair was completed. Octane Forklifts will deem incomplete, non -timely, and
<br />ineligible for coverage under the written Warranties, any and all claim -applications that Octane Forklifts receives on a date
<br />that is more than 30 days after the date on which the subject repair was completed.
<br />There are no exceptions. Claim -applications that Octane Forklifts returns, "for correction and resubmission", must be
<br />corrected and received by Octane Forklifts, as above -described, within 30 days after Octane Forklift emails to the claimant
<br />a returned, correction/resubmission email -reply. Octane Forklift will NOT accept claim -applications that Octane forklifts
<br />does NOT receive within 30 days after Octane Forklifts emails a returned, correction/resubmission email -reply.
<br />Octane Forklifts will provide to a claimant ONLY two opportunities to submit to Octane Forklifts a claim -application: (1)
<br />an original claim -application and (2) a correction/resubmission claim -application, which Octane Forklifts must receive
<br />strictly in compliance with the above -described procedure, requirements, and timeframe. After Octane Forklifts provides
<br />the above -described, second opportunity - the correction/resubmission opportunity, Octane Forklifts will NOT accept any
<br />claim -application that is not resubmitted in strict compliance with the above -described procedure, requirements, and
<br />timeframe.
<br />6 Warranty for Approved Attachments: Any warranty for attachments of which Octane Forklifts approves, exclusively
<br />consists of ONLY those warranties, if any, that the manufacturers (of the approved attachments) specifically and expressly
<br />provides. Claimants must submit to those manufacturers any claims for warranty coverage on the approved attachments.
<br />7 Buyers' Inspection/Reporting Obligations: Buyers are obligated to engage in all commercially reasonable due diligence
<br />in discerning and evaluating the condition, integrity, and fitness of the Forklifts; Buyers are required to do so, immediately,
<br />by performing a comprehensive and thorough Reception -Inspection, upon the arrival of a Forklift at a Buyer's delivery -
<br />reception location. Buyers must present to, and resolve with, the delivering trucking/cartage company, exclusively, all
<br />alleged damage to the Forklift. Buyers must disclose clearly in an Inspection -Report any components or parts that the
<br />Inspection reveals to be missing or incomplete. Octane Forklifts must receive the completed Inspection -Reports within
<br />three days of the date on which the Buyer receives delivery of the Forklift. Octane Forklifts will NOT accept for review and
<br />consideration any Inspection -Reports that are received by Octane Forklifts later than three days after the Buyer's Delivery -
<br />Reception date.
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