Opening of Proposals - RFP VPA Signage and Wayfinding - US Signcrafters

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WARRANTIES Life of a sign is defined as 5 to 7 years. Please check with your insurance company. Note: Many marketing companies do not manufacture or control the manufacturing of the products they sell. In recent years there has been a trend among some of these marketing firms to offer initially impressive warranties to assist in securing sales. Such warranties are typically based upon nationwide statistics of end user apathy and severely limited by ambiguous definitions of warranty coverage. We take great measures to ensure high quality in our offered signs. However, every sign is a "durable" product that will deteriorate over time. Therefore we offer the following warranty: US Signcrafters warrants the following to the purchaser of our signs subject to the following conditions: All workmanship and materials are guaranteed for 1 year.. Sign Structure & Sign: Under normal use and service should the sign structure or identification or changeable copy area malfunction within the first two years from date of shipment due to defects in workmanship or materials US Signcrafters will at its option repair or replace any of the defective materials. LED Electronic Display: US Signcrafters is not the manufacturer of LED Display signs, instead they are purchased from our LED sign vendors and we pass along the standard manufacturer's warranties. Damage caused from abuse, misuse, misapplication or accidental damage outside of our control is excluded from this warranty. US Signcrafters will at its option replace or repair the malfunctioning part(s) with the help of our component suppliers. Additional Warranty Terms: Warranty claims must be registered with US Signcrafters within 30 days of damage or malfunction. US Signcrafters reserves the right to visit the site of the installation or to require documentation from a third party before assuming responsibility. Damaged or defective parts will be covered under this warranty. Removing and reinstalling these parts prior to our authorization terminates the warranty coverage. All signs must have a primary electric disconnect switch and must be installed by a licensed electrician. Service to a damaged or malfunctioning sign purchased from US Signcrafters without authorization from US Signcrafters is not covered under this warranty. In the event of damage from shipping it is the responsibility of the buyer to refuse delivery that will cause the sign to be returned for repairs. The forgoing warranty is exclusive and in lieu of all other warranties whether written, oral or implied. IDS SIGN RAFTERS Inc. I Building Impressions P 574.674.5055 / F 574.674.5255 / 800.659.631.9216 Lincolnway East - Osceola, Indiana 46561 www.ussigncrafters.com