Memorandum of Understanding - Harvard Kennedy School - Free Technical Assistance Shared Mobility Programs

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Bend in learning how other cities have designed similar solicitations and relevant ordinances. This What Works Cities project with South Bend will help the City structure its RFI process to address accessibility and safety needs on a tight timeline. Activities: Starting on the day following the execution of this agreement and concluding approximately three to six months after, the Government Performance Lab will work with the City of South Bend on the following range of activities, which may include: Within 180 days of project initiation, designated city staff and the Government Performance Lab will: • Meet with City representatives and current or prospective program participants, to understand the full range of desired outcomes of the program; • Conduct market research to understand emerging market solutions; • Assist the development of a problem -based Request for Information (RFI) process to identify interested service providers and innovative approaches that safely and equitably address South Bend's mobility needs; • Produce preliminary recommendations for results -driven contracting strategies and other procurement best practices, including the use of performance incentives, to help advance the City's goals in a Request for Proposals or other competitive procurement process to be conducted by the City; • Develop data collection, analysis, and reporting capacity to track progress against goals; • Issue and obtain responses to a City -led Request for Proposals or other competitive procurement vehicle that incorporates results -driven contracting strategies developed during the initial phase; • Help the City implement additional strategies and best practices that were identified as being promising for improving outcomes and attaining program sustainability. Responsibilities: South Bend is responsible for the success of the results -driven contracting project.. The City will designate a primary point of contact for this scope of work and will dedicate the personnel and staff time necessary to execute the activities outlined in this scope of work. The Government Performance Lab agrees to provide South Bend with a Fellow to support the project through conceptualization, design, and implementation and to provide technical assistance. The City lead will provide guidance with respect to the Fellow's responsibilities and objectives. The City lead and the Government Performance Lab manager will confer regularly on the Fellow's responsibilities and objectives. The City will also provide the Fellow with suitable office resources, including a desk, computer and productivity software (word processing, data processing, and email), phone, and appropriate access to the City's networks, servers, and printers, as needed. General Terms