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b <br />BADGER METER <br />BEACONAMA MANAGED SOLUTION <br />Badger Meter MASTER AGREEMENT ' . �� r <br />u� <br />If Customer suspects that the Monthly Billing Data Service Promise has not been met for a particular <br />Billing Cycle, (a) Customer shall notify Badger Meter, in writing, within twenty-four (24) hours of <br />the occurrence, via email (teclisu ort bad germeter.com) of the Count of Billing Reads and Count of <br />Total Billing Cycle of managed solution endpoints; (b) the specific time and date when the billing <br />read file was generated. <br />Service Credits <br />If Badger Meter fails to meet the Monthly Billing Data Service Promise, the following Service Credits <br />apply: <br />% of Successful Billing Service Credit <br />Reads in the Applicable (% of monthly recurring <br />Billing Cycle fees) <br />— .- ...____................vv... <br />>_97.0 % 0 °% <br />�._m_..................wa w........._._.........__........... <br />>_95.0% and <97.0% 5% <br />_90.0 /° and <95.0 __________.. ... <br />...................._....... �_................._.. <br /><90.0 % 25 <br />02019 Badger Meter, Inc. Confidential and Proprietary to the extent permitted by law Page 28 of 32 <br />