Contract - IHCDA - Mortgage Foreclosure Counseling

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approval requirements. The Contractor certifies that all work performed under this Contract will meet the Minimum Standard Activities for Foreclosure Intervention and Default Counseling. If the Contractor is a HUD -approved housing counseling it must be in good standing with HUD. "Not in good standing" is defined as a failure to comply with the laws and regulations that govern the HUD housing counseling program, or the inability of the Contractor to draw down HUD housing counseling grant funds for any reason. IF the Contractor has received Housing Counseling grants from HUD in the past are "not in good standing" unless they (a) continue to be a HUD -Approved Counseling Agency and (b) are not under investigation(s) by HUD for possible non-compliance that have resulted in funds being withheld by HUD. 55. Public Statements Press Releases and Media. Contractor acknowledges that IHCDA is solely responsible for all public statements, press releases and media related to IFPN and the services provided by Contractor under this Contract. Contractor shall (a) distribute the marketing material provided by IHCDA at the times and according to the instructions given by IHCDA; (b) promptly refer all media inquiries on IFPN or the Contract to IHCDA; (c) immediately contact IHCDA with any questions about media or marketing materials; (d) not alter the marketing materials provided by IHCDA; (e) not contact media (traditional or otherwise) regarding IFPN or this Contract; and (0 not create marketing materials related to IFPN or the Contract. Breach of this Section may be deemed a material breach of this Contract and grounds for immediate termination and denial of further work with IHCDA. 56. Client Fees. To ensure no financial barriers would prohibit clients from receiving foreclosure mitigation counseling services through IFPN, the Contractor agrees not to charge fees (service fees, membership fees or otherwise) to any foreclosure or delinquency counseling clients in exchange for foreclosure counseling services. Contractor may charge a nominal fee for pulling credit reports if the cost does not deter clients from seeking counseling. 57. Conflicts of Interest. The Contractor must ensure that staff and volunteers who provide foreclosure intervention counseling services under IFPN do not have any conflicts of interest due to relationships with servicers, real estate agencies, mortgage lenders, and/or other entities (including itself) that may stand to benefit from particular assistance outcomes. 58. Good Standing, Intentionally Omitted. 59. Du licate Client Reset. Any client who received counseling services prior to July 1, 2018 will be eligible to be counseled again by the Contractor on or after January 1, 2019 at any level. The duplicate reset only applies to level 1 and 2 clients. Contractor will be required to document that the client received the appropriate level of service again, after January 1, 2019 and all current required documentation is maintained in the client file, with the new intake date. In order for a client to be uploaded into the Data Management System "DMS" for payment, the homeowners must have received a new counseling session after 100033430-11 Page 18 of 29